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rtdc
rtdc
Known Participant
March 25, 2024
Question

Projects doesn't open (freezing) after upgrading to MacOS Sonoma

  • March 25, 2024
  • 4 replies
  • 936 views

After upgrading from MacOS 13 to MacOS 14 Sonoma on iMac20,2 yesterday, After Effects (24.2.1) freezing while opening project files. I can see that files are being loaded in Project window, then Render Queue loads list with recently rendered comps, and it freezes (sometimes at 78, 98 or 99%). 

1) I tried to reboot;

2) tried to open in safe mode;
3) I tried to reset preferences ( helped with opening one project that was freezing before, but didn't help with other projects I tried to open later, even after resetting preferences multiple times).

4) uninstalled and installed AE 24.2.1

 

The only workaround is to import old project file in new project.

    4 replies

    2
    2086
    New Participant
    May 12, 2025

    OOOOOOOOmg. just disabled all third-party fonts and successfully opened my aeps. Perhaps there is an issue with the recently installed font. Who would have thought of this sh*t

      2
      2086
      New Participant
      May 12, 2025

      This post is the closest I have seen to the problem I am currently facing. Although couldn't solve mine, thank you anyway :(. It seems that every Project >20MB on my mac dosen't open since few days ago, which never happened before. macOS 15.2 beta, have tried on both 23.6 & 24.6.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      March 26, 2024

      I agree with the expert's suggestion. In case you were using Cinema 4D files in the project, installing 24.1 would be a good idea because of a known issue. If that doesn't help, try importing your project file into a new project.

      Let us know how it goes.

      Note: Moving this thread from Bugs to Discussions for troubleshooting.

       

      Thanks,

      Nishu

        rtdc
        rtdcAuthor
        Known Participant
        March 27, 2024

        So I just tried to open project file with previous AE version (24.1) and it also was freezing. I'm not using C4D files. Projects have some comps, some precomps, imported footage (mp4), imported PSDs and other image files. And yes, I will be importing my projects files into project files, since it is only way I can edit projects from previous MacOS.

        ToolfarmJP
        ToolfarmJP
        Community Expert
        March 26, 2024

        Would you also try to install older versions of After Effects and try to open some project files?

         

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