"New version update checks disable" issue

New Here ,
Jul 10, 2022 Jul 10, 2022

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Hi, when I open After Effects , this message pops up from time to time, then each menu command becomes unclickable and I have to reopen the program to avoid this prompt. Any suggestions on how I can solve this problem? Thank you.

 

CleanShot 2022-07-11 at 10.21.55@2x.png

 

PS I have set up Creative Cloud Apps to keep each app up to date, and I am using macOS Monterey 12.4 (M1)

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Would you sign out your accont and sign it in again?

 

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