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crispybug
crispybug
Participating Frequently
March 14, 2022
Question

"unable to acquire rendered frame" Error

  • March 14, 2022
  • 4 replies
  • 6021 views

Like many others, I getting the dreaded "unable to acquire rendered frame".
At 1st I was able to use camera track on a video (mp4; 4k, 7 seconds) and it worked flawlessly.
When I tried it again (with the same footage) a few days later -  I started getting the "Unable to acquire rendered frame" error. Same happens when I try to use Warp Stabilization. regardless of video size.

I uninstalled and re-installed AE, even used the Adobe Cleaner tool to start a new. But still happens.

Any guidance here would be highly appreciated.

 

I'm using AE 2022

my specs:

Windows 10; 64 bit

Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz

NVIDIA GeForce GTX 1650 Super

64.0 GB RAM

64-bit operating system, x64-based processor

This topic has been closed for replies.

4 replies

berlinlapse
berlinlapse
Participant
July 17, 2022

Hi everyone,

I am getting the exact same error. When trying to apply warp stabilizer to a video I can only do so exactly one time when my PC started. The second time I want to apply warp to a different clip or even after restarting AE I get the error "unable to acquire rendered frame". The only solution for me is to save the project and restart the PC. So far I have tried re-installing AE, using the Adobe Cleaner Tool and also installing older Nvidia drivers. The error also happens on footage I have successfully stabilized before, so the footage can not be the reason.

 

What´s even more frustrating right now is that the error suddenly appears on older AE versions too. As this happens I am now quite sure it has to be something with my system. Is there anything else in particual which can cause this error or does anyone else found a solution?

 

Thanks so much in advance,
Felix

J
jmpelini
Participant
May 11, 2023

I'm having the same issue where I can motion track one clip before I have to reboot the PC. Did you find a solution?

berlinlapse
berlinlapse
Participant
May 11, 2023

Unfortunately not. I did a full reinstall and made it work again if I remember correct but not on the latest versions if I remember correctly. Switched to a Mac meanwhile, no problems so far.

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
March 16, 2022

Hi all,

 

I am unable to reproduce this issue at my end. Would you mind sharing sample footage and a project to test at my end?

Here's how you can share: https://helpx.adobe.com/in/creative-cloud/help/share.html 

Feel free to DM me the download link.

Looking forward to your response.

 

Thanks,

Nishu

cioccolata1234
cioccolata1234
Participating Frequently
March 16, 2022

As I posted in my original post, I downloaded various videos from various stock sites and none of them work so its not a specific video. I am curious if it could be a grphics card issue. I have an Nvidia card that got updated a week or so ago and am wondering if anyone else has this issue has NVIDIA card thats been updated?

cioccolata1234
cioccolata1234
Participating Frequently
March 16, 2022

My card is Nividia but it is not updated, in fact in previous versions of after effects with the same computer the 3D tracker camera was running. and in this latest version I think I remember too


I dont want to downgrade my card because that will screw up other programs on my computer.

A
AlonsoZurita
Participant
March 15, 2022

Dealing with the same problem!

D
David2359496574l8
Inspiring
March 16, 2022

Same problem

cioccolata1234
cioccolata1234
Participating Frequently
March 15, 2022

I am getting the exact same problem. I have looked all over the internet, including the forums here, and cannot find any answers. I tried a piece of footage I tracked a week ago without any problems and now it's giving me nothing but problems. If you get a response from someone can you loop me in on the verdict please and I will let you know what I find if someone replies to my post? I have a post on here as well with same problem. Thanks. Good luck.

    cioccolata1234
    cioccolata1234
    Participating Frequently
    March 14, 2022

    After effects 22.2.1 Build 3
    Windows 10 - 64 bit - Updated
    32GB Ram
    Nvidia GeForce GTX 970 - updated
    CPU - AMD Ryzen 5 3600 6 core processor
    Motherboard - Micro-star B450M pro-vdh max

     

    I have looked through the forums and cannot find help to my question that has been asked already. I have tried the solves here and nothing works.

     

    I have tried a bunch of different clips from different sources and different formats. I have Pre-composed and have NO effects on clips. I drop in a clip with contrast, click on "3D camera track" and it gives me the message "Unable to aquire rendered frame". I tried with variable zoom and fixed angle. I have tried with detailed and without detailed analysis. No matter what I do, I cannot get it to work. No matter what clip I put in. I had no issues 3D camera tracking a week ago and now cannot do it with anything I put in. I have everything updated. I even tried earlier versions of After Effects and rebooted and still nothing. Please help.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    March 15, 2022

    Merging this post with a similar one.

     

    Thanks,

    Nishu

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