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R
rservingomez
Participant
September 7, 2022
Question

System Compatibility Report Unsupported Video Driver NVIDIA Quadro 4000

  • September 7, 2022
  • 1 reply
  • 494 views

Hello I am getting the next error when I open my After Effects Version 18.1, it was working with no issue and suddenly I start getting this message if I click "Continue with known issues" it will left the app open just for a minute and then it will close.

I have updated the NVIDIA Driver to version 353.82 with no luck.

Please any help will be appreciated.

Ramon Servin

This topic has been closed for replies.

1 reply

D
David Arbor
Inspiring
September 8, 2022

Have you tried clicking the blue "Fix" button? Where are you getting version 353.82 and can you verify that it's the latest driver?

R
rservingomezAuthor
Participant
September 8, 2022

Hello,

I have click the "Fix" button but it does not do anything meaning I do not see any apps updating or any "progress bar" display, it just sit there until I click on "Continue with know issue", the driver version I got it from the NVIDIA site and that is the one recommended for an Avid version that I have running also on that PC.

The "Fix" button is the only solution or is there another way to correct the problem?

Thanks

D
David Arbor
Inspiring
September 8, 2022

The "Fix" button isn't going install a new driver for you, it should open your browser to a page with more information.

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