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digwrkflws
Participating Frequently
April 4, 2019
Question

Upgrade to 16.1 resulting in odd error for certain projects

  • April 4, 2019
  • 24 replies
  • 14966 views

We are attempting to open projects that were previously created w/ v16 and 16.0.1, and receiving an error upon open, preventing the project from opening.

After Effects error: Assert Failed in File:/Volumes/Builds/jenkins.mac/jobs/Effects_CompositeWizard_Mac/workspace/CWIL/osx/.../AEPlugin Lib/GlobalMgr.cpp, Line 336 (512) (25 :: 16). 

The path in the error has no connection to the actual path of the project, nor plugins used in the project.  This happens on different machines.  The path does not exist on the machines - there is no /Volumes/Builds...  Any Adobe staff have any ideas?  Downgrading to 16.0.1 resolves the issue and the project can open fine.

Thank you for your help in advance!

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      24 replies

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      taly70353802
      taly70353802
      Participant
      April 9, 2019

      Hi

      I am getting a similar error when I try to open an AE project that I worked on until April 3:

      After Effects error: Assert Failed in File:/Volumes/Builds/jenkins.mac/jobs/Effects_ImageLounge_Mac/workspace/CWIL/osx/.../ AEPlugin Lib/GlobalMgr.cpp, Line 310 (512) (25 :: 16).

      I have also tried opening the Auto-save files and tried to import the composition into a fresh project.  I uninstalled and reinstalled Red Giant effects, uninstalled and reinstalled After Effects, deleted preferences. 

      Help!  I need to deliver this project.  Thanks, Tal

        adobebp73840461
        adobebp73840461
        Participating Frequently
        April 11, 2019

        Adding to this issue as well. I also had a project fail to load (and even just shut AE down completely after saying OK to the error report window) on April 3rd.  I doubt there is a direct correlation to this issue and the date but it is interesting to note.

        D
        digwrkflwsAuthor
        Participating Frequently
        April 5, 2019

        Importing the project into a new project, results in the same error as above referencing 'effect control conversion required in effect "K:...." however, it then imports and I can work with it.

        Tim Kurkoski
        Adobe Employee
        Tim Kurkoski
        Adobe Employee
        April 5, 2019

        I get the same error when I open the project on my computer, but I don't have the Red Giant plug-ins installed. I've filed a bug against that error for our devs to investigate.

        Regarding the Red Giant plug-ins, I've alerted them to this forum thread, but it wouldn't hurt to give them a ring.

          Agobelle
          Agobelle
          Participant
          April 7, 2019

          I would like to chime in to say I am getting the same error regarding effect "K" when I open my work projects.

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            digwrkflwsAuthor
            Participating Frequently
            April 5, 2019

            Hi tim - Thanks so much for your response.  I will try to test this today by updating the plugin, and re-upgrading to 16.1. 

              D
              digwrkflwsAuthor
              Participating Frequently
              April 5, 2019

              The Red Giant Updater App showed no updates available.  Looks like we are running the latest version of the Effects Suite: 11.1.12.  Re-installing the Effects Suite did not resolve the issue.  16.1 won't open the project, 16.0.1 will.  I sent you a link to the project file.

              When I uninstall RG Composite Wizard (Just Composite Wizard from the Effects Suite),  the project will open in 16.1, with the resulting error(s):

              Also, received a warning for missing effects:  Matte Feather, Optical Flares, Spill Killer, Edge Blur.  (However, testing this on a machine with different plugins installed, so I'm not putting much weight in this error). 

              So it this something I just bring to Red Giant for resolution? Any insight I might be able to provide them?  Thanks again for your time.

                E
                Exuberant_Mermaid5CC4
                Participant
                November 4, 2019

                 That error looks similar to something I’ve seen before, now correct me if I’m wrong but if you open that project and go to the  effects control panel your plug-in might have a orange bar that says “migrate settings “  i’ve seen this before when  creating a project with a  certain plug-in, then updating the plug-in afterwards,  or possibly downloading a template that has used a newer version of the same plug-in you have. 

                Tim Kurkoski
                Adobe Employee
                Tim Kurkoski
                Adobe Employee
                April 4, 2019

                Curious error. Thanks for reporting it, and sorry about the disruption.

                Two questions:

                1. If you import the project into a new one, do you get the same error?

                2. Would you be willing to share the project file with us? Please DM me.

                Tim Kurkoski
                Adobe Employee
                Tim Kurkoski
                Adobe Employee
                April 4, 2019

                I showed the error message to our devs, and they pointed out that Composite Wizard is a Red Giant plug-in. Have you checked for updates?

                We'd still like to get your project file, if possible.

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