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MergeLane
New Participant
November 7, 2013
Question

Why isn't After Effects CS6 compatible with Mavericks?

  • November 7, 2013
  • 2 replies
  • 12382 views

I keep getting an error message when trying to use After Effects which I just bought in the Production suite saying it is not compatible with Mavericks.  Where do I get the newest version that works?

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    2 replies

    Todd_Kopriva
    Todd_Kopriva
    Inspiring
    November 7, 2013

    > Where do I get the newest version that works?

    Install the update:

    http://adobe.ly/AE_CS6_1103

    > Forcing people to switch is not the way to win future custom.

    No one is forcing you to do anything. If you like After Effects CS6 and want to keep using it, go ahead.

    We're still selling and supporting After Effects CS6, and we're still putting out bug-fix updates for it. We put out the update linked to above, which has more than a dozen bug fixes, and I'm working on another right now that we're thinking will probably have a few more fixes (especially one for a problem with the Spanish version on Windows 8.1).

    prowl
    prowl
    Known Participant
    November 7, 2013

    Sure I was saying that Adobe are NOT forcing people to switch.  People may have only bought software in May for example. You are not making them move over to CC.

    Fixes for a lot of the older suite happend for many years, and I expect that will still happen. but there won't be any new features in CS6.

    Like I say the Subscription model is great for single freelancers etc... You always have the latest software and as a sub, it's 100% tax deductable

    Szalam
    Szalam
    Community Expert
    November 7, 2013

    Why isn't it compatible? Because CS6 was created long before Mavericks was around. However, Adobe released the 11.0.3 update to CS6 over a month ago to make CS6 work with Mavericks.

    I'd like to point out that CS6 is a legacy version of their software and Adobe doesn't have to provide anything to users of CS6 yet they are still fixing bugs in it. I think that's pretty cool of them.

    prowl
    prowl
    Known Participant
    November 7, 2013

    Er yeah they do. For some customers it's may not even be a year old! CC only came out in June

    Forcing people to switch is not the way to win future custom.

    A lot of people may have bought plugins that are only CS6 compatible and would have to rebuy for CC.

    Whilst I like CC's payment structure, I can see that going subs only is going to annoy a lot of companies.

    Szalam
    Szalam
    Community Expert
    November 7, 2013

    prowl wrote:

    Er yeah they do. For some customers it's may not even be a year old! CC only came out in June

    I get that, and that's part of why Adobe is still providing updates, but a lot of companies won't provide ANY support for a legacy version once a new version is released. All I'm saying is that I'm glad Adobe is doing the right thing.

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