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barameec92840737
New Participant
December 12, 2020
Answered

AE: Undo button occasionally change random values or looping in on action I never did.

  • December 12, 2020
  • 3 replies
  • 2309 views

I got a problem with AE undo recently, for example if I moved an solid layer and hit undo, instead of moving the solid back to the initial position, it would seem like nothing happen at all or it start looping in some action that I never registered. like ticking some checkbox in the effect that was apply to the layer, hitting undo would just keep ticking , unticking the checkbox. It would take around 20 undo until I actually reach the undo that moved the solid back to the initial position. The 19 times before that it would just act weird and undoing random stuff that I never actually did. 

 

It doesn't happen all the time but frequent enough to be annoying. 

I tried to clear the cache and revert back to older AE version but sadly the problem still persist...

Any ideas? Any help is appreciated. 

This topic has been closed for replies.
Correct answer 藝志力

I have same issue like you!!!
I found when I open the plug-in which call "Motion Factory" , It would be affect the undo button.(the situation like you)

If you wanna solve this issue, you should delete the file that follow the path below to reset the "Preferences" setting of After Effects.

(C:)>user's name>AppData>Roaming>Adobe>After Effects

Next step, you should reboot After Effects.

Then when you set the "Window" of After Effects, Do Not open the "Motion Factory" Plug-in !!

3 replies

藝
藝志力Correct answer
New Participant
March 7, 2021

I have same issue like you!!!
I found when I open the plug-in which call "Motion Factory" , It would be affect the undo button.(the situation like you)

If you wanna solve this issue, you should delete the file that follow the path below to reset the "Preferences" setting of After Effects.

(C:)>user's name>AppData>Roaming>Adobe>After Effects

Next step, you should reboot After Effects.

Then when you set the "Window" of After Effects, Do Not open the "Motion Factory" Plug-in !!

    P
    peterb96299950
    New Participant
    April 15, 2021

    oh my god!!

    Thank you so much.  I logged in just to thank you for revealing this issue because this has been plaguing me for DAYS!

    I'm going to contact Motion Factory and try to keep my cool!

    Thanks again!

      藝
      藝志力
      New Participant
      March 6, 2021

      I have same issue like you. Hope someone will find the way to solve the issue.

      Mylenium
      Mylenium
      Brainiac
      December 12, 2020

      Start by checking your system's drivers. If it takes thatr many undo steps there could be an issue with your input device being hyper-sensitive or a graphics-related setting being wrong. Also check your disk cache stuff and make sure AE isn't attempting to cahce the same frames over and over. There have been occasional issues with such stuff under some conditions, but if it spans across multiple AE versions and can be reproduced with a simple layer operation it very likely has nothing to do with the program itself.

       

      Mylenium

      B
      barameec92840737Author
      New Participant
      December 12, 2020

      Hi, Thankyou for your insight. Will check on my computer end.

      But when you say to " check your disk cache stuff and make sure AE isn't attempting to cahce the same frames over and over"

      How do I actually make sure that AE isn't doing that? Is there a particular way of setting disk cache  to prevent this?

      I just select the disk cache folder to the designated SSD, that's for both premiere and AE.

       

      Many thank!

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