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New Participant
June 24, 2020
Question

after effects crash in progress last logged message was...

  • June 24, 2020
  • 1 reply
  • 2220 views

Hello,

every time I try to write something in Thai in After Effects I get the Error Message "after effects crash in progress last logged message was..." and then the program crashes.

 

I already reinstalled it but it still won´t work, can someone help me, please?  

 

 

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1 reply

nishu_kush
Community Manager
Community Manager
June 24, 2020

Hi AnyuPark,

 

Sorry for your issue. Would you mind sharing more details so that we can troubleshoot the issue properly?

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137?page=1
  3. Does it crash only with Thai? If so, what happens if you paste the text instead of typing it?

Let us know, we're here to help.

 

Thanks,

Nishu  

AnyuParkAuthor
New Participant
June 28, 2020

 

It crashes when I try to write something in Thai and also when I copy and paste it.

nishu_kush
Community Manager
Community Manager
July 3, 2020

Thanks for sharing more details. It turned out to be a bug in the latest release. Sorry for the inconvenience. The product team is working on a fix.

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu