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Question: An error occurred opening file Adobe Animate

New Here ,
Oct 08, 2017 Oct 08, 2017

2017-10-08.png'

Answers please. How do i fix

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Error , Performance
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correct answers 1 Correct answer

New Here , Jan 12, 2018 Jan 12, 2018

Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial - YouTube ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

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Community Expert ,
Oct 08, 2017 Oct 08, 2017

does that happen with all fla files you try to open (which indicates animate problem->reset your preferences), or only with that file (which indicates a corrupt fla->there's a very small chance it can be fixed).

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New Here ,
Jan 12, 2018 Jan 12, 2018

Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial ... ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

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New Here ,
Feb 20, 2018 Feb 20, 2018

For animate 2018 for mac I found it here:

Users/<yourUserNameHere>/Application Support/Adobe/Animate CC 2018/en_US/Configuration/TMP….fla

I found several other .fla files but they were all 1 KB, the good one was 300KB.

Thank you so much for posting this!  : )

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New Here ,
Mar 23, 2018 Mar 23, 2018

Thank you for this ! This was really helpful

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New Here ,
Mar 24, 2021 Mar 24, 2021

hi i have the same problem but i cannot see the link of the vid u shared 😞

 

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New Here ,
Aug 26, 2021 Aug 26, 2021

Not working. Please share me working youtube link. 

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New Here ,
Jan 06, 2022 Jan 06, 2022
In this tutorial, How to Fix An error occurred file in Adobe Animate CC, Flash CS3 to CS6
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Explorer ,
Aug 08, 2022 Aug 08, 2022

after renaming the file from rar to fla it works but my movieclips are gone i cannot access them anymore it only shows a white dot where my movievlip was, when i double click on it nothing happens. PLEEEEEAAASEEEE HEELPPPP.

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

check your duplicate post.

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New Here ,
Aug 06, 2018 Aug 06, 2018

Hey, I'm having this problem too and this solution doesn't work for me. It only happens when it syncs to my email or something like that.

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Community Expert ,
Jan 24, 2019 Jan 24, 2019

the marked solution only works if you have a working recovery file (and that will only exist if you have auto-recovery enabled).

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New Here ,
Jun 12, 2019 Jun 12, 2019

Hey,

I am having this exact problem. But there weren't any recovery file in the configuration folder. The problem was as I saved work, then my laptop died - I forgot to put it on charge.

Do you guys have other ways to fix this problem?

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Community Expert ,
Jun 12, 2019 Jun 12, 2019

you can rename your fla to a rar and use winrar to repair.  then rename the repaired rar to a fla and try opening it.

whether that works or fails, it always works to save fla's frequently with an increasing version number appended to the file name.

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Community Beginner ,
Sep 02, 2022 Sep 02, 2022

I tried following the tutorial on Youtube of repairing and restoring my flash files with WinRar software but when I opened my recovered flash files, all the memory was lost. Also the flash version I'm using is the the most recent so I don't understand why they keep getting corrupt. I can open the recovered files but all my work is lost. What should I do?

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Community Expert ,
Sep 02, 2022 Sep 02, 2022
LATEST

learn to prevent this in the future and restart (assuming you've tried the recovery methods explained before).

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LEGEND ,
Jun 26, 2019 Jun 26, 2019

I often work from google drive and it saves versions every time you save on your local folder if synched for 30 days I think. It is practical. Then you can save your latest version forever.

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Community Beginner ,
Jun 26, 2019 Jun 26, 2019

my file wasnt even there

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