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Metadata from imported new files, like JPEGS, is completely blank in Adobe Bridge

New Here ,
May 17, 2025 May 17, 2025

I have files that I'm importing to my desktop from a USB and they were even keyworded on a different device. All the metatdata information apprears in the details pane of Windows Explorer, but in Adobe Bridge these new files are a blank slate for the metadata; even Creation Date and Modification Date. I can still add new keywords and such, but no former details exist in Bridge.

 

Is there something wrong here? Am I just not understanding how something works?

 

Family photo with metadata.JPG

 

Adobe Bridge with no metadata.JPG

Bug Unresolved
TOPICS
Metadata or Keywords
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