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artonline
New Participant
June 15, 2023
Question

2023 Bridge Thumbnail Resizing Trouble

  • June 15, 2023
  • 1 reply
  • 216 views

I usually resize thumbnails using the bottom +/- slider but now when I click on the slider or anywhere on the bottom toolbar it greys out and does nothing. I can still resize using Ctrl +/-.

Anyone have an idea whats going on?

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    1 reply

    gary_sc
    gary_sc
    Braniac
    June 15, 2023

    Hi, @artonline that's strange as it certainly is still working. Your issue is hard to pin down but I can think of several things to try to bring it back in line.

     

    Try resetting Bridge’s Preferences:

    Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

     

    Cache: go to Tools (menu) -> Cache -> Purge cache for folder (xxx).

     

    Meanwhile, please let us know

    What is your OS (and what release)?

    Which release of Bridge are you using (seen here: 

    )

    Does this happen in ALL folders or just in this one?

    Does this happen in all Workspaces or just this one?

     

    Good luck!

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