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davidc53645009
davidc53645009
Participating Frequently
December 8, 2022
Answered

Adobe Bridge creating duplicate RAW file on download

  • December 8, 2022
  • 3 replies
  • 1391 views

I have the latest version of Bridge installed 2023. I am using Windows 10 Pro.

 

When I ask Bridge to Get Photos From Camera and go to the Advanced Dialogue it is showing a duplicate of each RAW file. If I continue with the download the duplicated files are there and numbered _DSF1656-1.RAF. _DSF1656.RAF and so on. I have carried out all checks on the camera - Fujifilm X-T5 -  to ascertain that nothing is being duplicated in camera. I have also checked everything in Bridge that I can think of. 

Advice required please.

This topic has been closed for replies.
Correct answer gary_sc
adobe_version-JPG.jpg

Hmm, I wonder if some of the preferences might be stuck on an earlier version.

 

Can you please reset your Preferences?

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Then please try importing again, let's see if that resets things.

3 replies

staciv69226972
staciv69226972
Known Participant
January 22, 2023

I downloaded the most recent version of Bridge- which I normally love using. But I am having the same exact issue with both my Canon DSLR and my EOS r6.  So I think this is a Bridge issue. Anyone find a fix to this? 

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
January 22, 2023

This has been fixed in the updated version. Which version of Bridge are you using? And if you haven't already, download the latest version from the ACC application.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    December 8, 2022

    Are you using 13.0 or 13.0.1?

     

    If the former, please download the latest update.

      davidc53645009
      davidc53645009Author
      Participating Frequently
      December 8, 2022

      Hello. I am using Version 13.01.583.

      L
      Lumigraphics
      Legend
      December 8, 2022

      Don't use the Photo Downloader. I use the Finder or Windows Explorer depending on platform.

      davidc53645009
      davidc53645009Author
      Participating Frequently
      December 8, 2022
      Thanks for the advice but I WANT to use Bridge. I have used it for years
      and have not had any problems until now. This must just be a bug which can
      be sorted. I just wanted clarification so that I can stop thinking that the
      camera was creating the problem
      L
      Lumigraphics
      Legend
      December 8, 2022

      The Photo Downloader is buggy. Its been problematic for a few years at least. There are better options.

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