• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Bridge not synced with new Dropbox account folders/files

Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

I recently switched to a new Dropbox account and while all of my other apps (including Photoshop) see and access the folder/files in this new Dropbox, Bridge does not and actually accesses and shows the files/folders of my previous Dropbox. I can't figure out why this is. I removed my Bridge install and reinstalled it hoping this would correct the issue, but it has not. Does anyone have any ideas as to how to correct this? I'm running on macOS Ventura 13.2.

TOPICS
Bug , Problem or error

Views

616

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Bridge does not work with cloud storage, unfortunately. You may get it to work but we see frequent reports of it breaking. I would NOT rely on Bridge correctly syncing with Dropbox.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Interesting. It has always worked up until I switched Dropbox accounts. Is Adobe aware of this issue and actively working on a fix?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Adobe does not officially support Dropbox. You MIGHT get it to work. If you read through these forums, you'll find numerous posts about this issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Why don't they? Competition?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

I'm not an Adobe employee and can't help with why questions, sorry.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Understood. I'll reach out to Adobe directly about this because Dropbox is what my company uses and it would be great if Adobe would get on board with supporting it. Thank you for your help with this.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

Adobe does have a deal where Acrobat has integration with Dropbox. I don't know the technical or business requirements but there are numerous cloud services that people want supported- Dropbox, Google Drive, OneDrive, iCloud, Sharepoint, Box.net, Amazon AWS, Microsoft Azure just to name a basic few.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

I was just on the phone with Adobe support using screen share to try and resolve the issue and while the gentleman was friendly and tried hard to resolve it, we could not and he suggested I reach out to Dropbox.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

I resolved the issued on my own. I still had my old Dropbox account folder on my machine and have not pointed Bridge to my new one.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

*now pointed*

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

LATEST

Seriously i am about to stop using dropbox. I have been a customer for 10 years and suddenly they decide it is important to update there service and now i cant see it ijn my Bridge which is imparative to my work flow. I really dislike when a service changes there ways. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines