Adobe Bridge Performance Suggestions

Forum|Forum|5 years ago
February 7, 2020
3 replies
810 views

Right now all of our users are stuck at Adobe Bridge version 8.1.0.383 and the application is just about unusable with crashing, errors, and lockups. I have followed the steps to troubleshoot Bridge with little improvement and I am wondering if there is a more stable previous version that stands out? Any suggestions on a specific version?

The reason we are stuck is Adobe software going from serialized licensing to named user licensing. This conversion for the company is apparently a huge undertaking by the IT staff to accommodate the change of licensing. If the functionality is a critical need, then the guidance is find an alternate software solution. So there is pretty much a version freeze expected for the remainder of this year on all Adobe software that requires named user licensing.

OS: Win10

This topic has been closed for replies.

PECourtejoie

Community Expert

Hello, I fill your pain, I'm also stuck with that version at work, and noticed that the beforelast version of Camera Raw (12.1) seems too "agressive": I had to disable jpg support in ACR, in order to be able to update metadata on files without getting an error.

With all the security software running on this machine we have here, I also have to use the file info panel, rather than the metadata panel, for the metadata changes to "stick", they are now accepted without error, but don't materialize in the file.

I hope this helps.

L

Lumigraphics

Brainiac

This makes no sense. Bridge 8 was part of CC which has always required subscriptions. Anyone who has Bridge 8 just installs the current version 10. You can't use Bridge 8 without being licensed for later versions as well.

B

BP7202Author

Known Participant

At work we never have to sign into the CC like i do at home.

L

Lumigraphics

Brainiac

They presumably have a Teams subscription. It doesn't matter, you are still licensed the same.

Your IT folks need to contact Adobe for assistance. Along with being a photographer and graphics professional, I've worked in IT (for both Apple and Microsoft) for years and resolving license issues is a core IT function. It doesn't take months or even weeks to get resolved.