Adobe Bridge Quick Search Not Working

[TheYeager]

Anything I search for in the Adobe Bridge quick search (in the top right of the app) yeilds zero results. I'm trying to search terms in my Sound Effects library. No matter what I search, no items are found. If I search a term in the general File Explorer (outside of the Bridge app) I get results. 

I've unistalled and reinstalled Bridge. Still not working. I've downloaded the beta version of Bridge. Still not working. 

[TheYeager]

Video showing the error.

[Sameer K]

Hi @TheYeager. We've shared your post with our product team to review. Thank you for sharing a video of the issue. Please stay tuned. 

Thanks!
Sameer K

[CMass · Accepted solution]

Hi @TheYeager , 

Thank you for your patience and understanding. We have two troubleshooting steps for you to try. 

1. When you enter something into the search bar please click on the magnifying glass and make sure "include non-index files". Please give a little longer than usual to populate results because it will run a little slower. 

If that does not help, then we need to check the issue is not happening due to corrupt cache

2. Check for corrupt cache

• Check the cache location at Preferences -> Cache Management -> Location
• It should be at either of the following locations:

       MAC : /Users/<username>/Library/Caches/Adobe/Bridge/Cache/v36
       WIN : C:\Users\<username>\AppData\Roaming\Adobe\Bridge\Cache\v36

• Navigate to the cache location and rename the folder "v36" to "v36_backup"

• Relaunch Bridge

If this still continues to be an issues let us know.  @CMass 

[TheYeager]

Thank you! The first step you provided fixed the issue. (Include non-index files.)

[jeff_6070]

Hi. I found this thread because I'm having trouble searching Bridge. It is extremely inconsistent, only finding some of the files and not others that I know for sure include the same word in the file name. I tried both "solutions" above (adding non-indexed files and renamed v36 to v36_backup) and neither fixed the problem. I really need this search function to work -- I have been naming my bird photos religiously with bird names since I started with Creative Cloud and Bridge a couple months agon. Now when I want to find all photos of a certain bird, only a handful come up.  

[jeff_6070]

I'd like to add, the "search subfolders" option has never worked. That would also be helpful to be working.

[jeff_6070]

One more thing. The bird name within the file names is totally searchable via Spotlight on my Mac. I get only like 4 hits searching with Bridge, and maybe 20 or 30 searching with Spotlight. So the file names aren't the problem. It is Bridge.