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KnightElite
Participant
October 31, 2022
Question

Any way to get Bridge 2023 to automatically open the download windows when I connect my camera?

  • October 31, 2022
  • 3 replies
  • 1702 views

With Bridge 2022, I could plug in my camera, and Windows Autoplay would open the Bridge Photodownloader.  With two clicks from there I could download all my photos, delete them from the camera, and open bridge to view them.

 

With Bridge 2023 this will not work.  I can still open photo downloader from "File -> Get Photos From Camera", and it still works the same when I open it, but I can't get it to auto-run anymore.  Even if I change the Windows Autoplay settings back to "Ask me every time" for plugging in the Camera, when I click "Download Images (Adobe Bridge 2023)" nothing at all happens.

 

I can't seem to downgrade to the 2022 version of bridge either as a free user, which means I can't go back to the old version that just worked for this.  If anyone has any thoughts on how to get this working again, or how to downrgade to bridge 2022 with the free version, I would love to hear from you.

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3 replies

Rahul Saraogi
Community Manager
Community Manager
November 24, 2022

Hi,

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,
Bridge Team

Participant
November 25, 2022

Works fine on one machine, will test the other today.
Problem solved, Thank You!

Erik Bloodaxe
Legend
November 1, 2022

Perhaps your Windows system is not set to autoplay memory cards with Bridge 2023. Check this thread:

https://community.adobe.com/t5/bridge-discussions/how-to-get-photo-douwnloader-to-open-automatically-in-windows-11/td-p/13041196

Participant
November 8, 2022

I have the same issue - worked fine on 2022, but not on 2023. Using a Nikon D7200 if that helps. Oddly it does still auto connect from my trail cam.

Rahul Saraogi
Community Manager
Community Manager
October 31, 2022

Hello,

 

Thank you for reaching out to us and reporting the issue.

 

We are able to reproduce this on Bridge 2023 and the team is investigating the same.

 

Thanks,

Bridge Team  

KnightElite
Participant
November 1, 2022

Great, glad you're working to fix it!