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ENR_ElizabethRaab
Participating Frequently
January 15, 2020
Question

Bridge 2020 not deleting Dropbox files and other issues

  • January 15, 2020
  • 1 reply
  • 1162 views

I'm on Mac OS Catalina and since switching I've found that I'm not able to delete files out of my local Dropbox folder through bridge. I get an error message and then have to navigate through the finder.

 

Additionally I'm not able to see anything on my DS918 server on my Network. I can see it, it's showing up in my options to view. But once I click on it nothing pulls up. Again I have to navigate manually through my finder window. 

 

I had none of these issues on older versions of the program. However my tablet didn't work on older versions so I had to upgrade. It's very frustrating to say the least!

This topic has been closed for replies.

1 reply

L
Lumigraphics
Legend
January 16, 2020

Adobe CC still has a bunch of problems with catalina. Some apparently are permission related and some may be due to other issues like external drive formatting or network drives.
Additionally, Bridge has zero support for cloud services. You cannot use bridge to manage cloud files such as Dropbox.

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
January 16, 2020

Hi Lumigraphics,

 

I've held back from Catalina so I do not know the answer here but since DropBox follows a designated folder on the computer, are you saying that Catalina prevents Bridge (or other applications) from doing any add/delete actions on the DB folder on the computer?

 

If so, wow!

 

Thanks for any input here.

L
Lumigraphics
Legend
January 17, 2020

Is Bridge not designed as a file viewing system that allows you to move/delete files? I've never come accross a limitation with that manner of functionality in the past. Ever. 

 

My frustration is that in all the years I've been using this system (bridge to navigate all files/folders including DB since the inception of both), I have been able to delete a file I want to delete from my DB folder (or any other) through Bridge without issue, the sync up to the cloud turned on or not. Now, I'm no longer able to do so. Which had I known would have been a factor in upgrading my system as well as Adobe versions. 

 

Data loss is not really an issue here as I'm not using this as an archival system, rather sharing what is on my desktop to a client who needs that copy of that information. And I often need to delete files to keep that information up to date. 


I would not use Bridge to do so. Dropbox will lock that folder when it is syncing, for example. Bridge is unaware of that. Use the Finder.

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