New Participant

Answered

Bridge 2023 "unknown error quitting application"

Forum|Forum|3 years ago
October 27, 2022
3 replies
1837 views

After Bridge 2023 was installed, it worked for a few hours and then I got the message, "Unknown error quitting application". I have no other option than to hit "ok" and then Bridge is closed. This goes on and on. Lightroom Classic quit working in July 2022. I have no access to my photographs.

Problem or error

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Correct answer gary_sc

What is your OS (and what release).

Do you have any auto-update settings on your computer that correlate to July 2022?

Klaus Kemmerich

Participating Frequently

I got same problem today with Bridge - even after deinstall and reinstall newest version from Creative Cloud - I run Mac OS Ventura 13.0.1 - are there any solutions?

L

Lumigraphics

Brainiac

Are you seeing a crash report?

Klaus Kemmerich

Participating Frequently

Not you, I was asking Klaus.

no - there have been no crash report - only the message "unknown error quit application"

gary_sc

Community Expert

I asked this of @Nefferdun but never received an answer.

Folks, it is critical that when reporting events like this, share your OS (Operating System) and what release. In addition, verify what version of Bridge you are using (please do not assume anyone knows — they do not).

Also, please add anything that can help someone help you.

What you are doing is calling 911 and asking for help and then hanging up. No one can help you that way.

gary_scCorrect answer

Community Expert

What is your OS (and what release).

Do you have any auto-update settings on your computer that correlate to July 2022?

T

Tisa21857385udzl

New Participant

Even with the OS updated to the latest release AND multiple times "clean install of Bridge 2023" I experience the same problem as the poster above. Far too many people are discussing this problem with B2023. The best and only solution is to revert to the older version of Bridge. Adobe knows this is a huge issue for far too many people. I will be discussing this with Adobe one last time today and then done with the whole mess. They simply need to fix this.

W

Willem Jonkman

New Participant

Exactly same here. Is there a fix in the meantime?

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