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Bridge 2023 - Thumbnails and Previews not generated for large files

Community Beginner ,
Nov 15, 2022 Nov 15, 2022

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Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.

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Problem or error

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New Here ,
Nov 17, 2022 Nov 17, 2022

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same problem...

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Participant ,
Nov 24, 2022 Nov 24, 2022

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Ditto

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Community Beginner ,
Jan 27, 2023 Jan 27, 2023

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Having same issue, has it been addressed as of 20230124 ?

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New Here ,
Feb 06, 2023 Feb 06, 2023

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This behaviour of Bridge having problems generating previews has been reported for YEARS... and here we are.

It really puzzles me why we cannot have an option to force the creation of the thumbnail.

Is it really that hard?

Does anybody know an alternative software that performs this media function?

I have tried Irfanview, but it is really slow...

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New Here ,
Feb 20, 2023 Feb 20, 2023

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Same. Really lagging or not loading at all, and my machine is more than capable. 

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Explorer ,
Aug 10, 2023 Aug 10, 2023

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years and years and years 😞  can anybody recommend an alternative?

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Explorer ,
Aug 10, 2023 Aug 10, 2023

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Eagle.cool is better than Bridge, enjoy 🙂

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Explorer ,
Aug 28, 2023 Aug 28, 2023

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ugh, Eagle is proving to be it's own nightmare, sorry folks. You have to copy in all your assets BUT then you can't edit them there or things get messy so, if you do not edit any of your assets (as if) you'll love Eagle, if not, 

Any other suggestions?

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New Here ,
Aug 27, 2023 Aug 27, 2023

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this is so annoying and makes bridge USELESS. We pay a lot for Adobe apps and this is unacceptable.

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Explorer ,
Aug 28, 2023 Aug 28, 2023

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I second this! do your jobs please

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New Here ,
Oct 02, 2023 Oct 02, 2023

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Still having the same issue and it's October... Please fix

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