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Legend
April 10, 2019
Question

Bridge CC 9.3 is slow [Branched from: CC 2019 - Very slow ]

  • April 10, 2019
  • 9 replies
  • 5533 views

After last update Bridge CC 9.3 is very slow. Impossible to work - those actions that used to take seconds, now last minutes. Back to previous version

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    9 replies

    dericw74961834
    Participant
    December 20, 2019

    I have the same problem - for some time now. I can't go back to v8 unfortuantly - the updater doesn't give the option. It would be massively inconvenient for me to change software PS etc (not that Adobe would blink losing one customer whith their latest profit margin). I will try some other organiser however to see the performance difference.

    Very very annoying.

    August 14, 2019

    This is why I don't update any of my apps for years, I'm still using CS6 and it's working fine, I never need any of their new updates, Adobe is too greedy and bring only more bugs.

    Participating Frequently
    August 14, 2019

    Then exactly WHY are you in this thread???? Head on back to your Win 98 and have fun.

    Participating Frequently
    August 15, 2019

    ROTFL

    Adobe Employee
    August 13, 2019

    Hi,

    Apologies for the inconvenience you are facing.

    There is thumbnail and cache generation process happens when you launch bridge and open any folder for the first time, by default it generates 100% preview. You can select prefer embedded which is faster. Uncheck the generate 100% previews option.

    For Mac, if you are seeing 300%/400% CPU usage by Bridge, it is not concerning area, if your processor has 8 cores.. it can go upto 800%.. so its not like that bridge is using all of your CPU.

    Also if you still see the issue, could you please share below details

    1. Sample files on which you are encountering the problem @ swagarwa@adobe.com / ankursin@adobe.com

    2. Are you accessing the files on network or local

    3. How many images / videos are there in folders you are browsing

    4. If you are facing the slowness for some specific operation.

    5. Machine configuration and OS version

    Thanks,

    Bridge Team

    Participating Frequently
    August 14, 2019

    I was going to once again send in all the details requested above and fired off Bridge (latest) last night, after upgrading to latest Camera Raw, opened a folder that has been opened many times, so preview generation should no longer be an issue.

    Granted it has around 150 RAW files in it, but Bridge was unresponsive for something like 5 minutes, the window title bar flashing "Not Responding" on and off, the program lagging so far behind that while it registered my first click on a thumbnail it never managed to display metadata and preview and clicking on a different thumbnail did nothing; the first row of thumbnails was seemingly being re-drawn over and over again as the thumbnails were slightly changing size. I eventually force-quit and gave up.

    Win 10-64 latest, 32 GB RAM, 1080Ti  and 9900K. The computer handles Photoshop, Lightroom, and Resolve without issues, it sure can handle a normally functioning Bridge.

    Participant
    August 10, 2019

    I literally can't preview more than three photos before it freezes.  I to have a new Mac.  This is beyond unacceptable.  They force us to "upgrade" to CC and it doesn't work right.  Its wedding season.  I can't even get an engagement session edited let alone a wedding.    

    Abambo
    Community Expert
    Community Expert
    August 11, 2019

    Please give more information on your system, the camera and the bridge version.

    ABAMBO | Hard- and Software Engineer | Photographer
    Participating Frequently
    August 12, 2019

    Participating Frequently
    August 10, 2019

    I'm dying here because I rely so much on Bridge. I have a hot rod machine to handle both video and photography. Sad that I can only run iTunes, Bridge and photoshop wanting to jump off a 13 story building. Running a bare-bones bridge and it kills everything. EXTREMELY frustrating!!!!!!!!!!!!!!!! Check this out! Don't tell me to dump and re-install because I've been there - done that. Unbelievable that Adobe has yet to truly come out and say "yep, we see the problem everyone is having and we are investigating". Nope, it's check your extensions or just back to an older version.

    Inspiring
    August 5, 2019

    I don't use Bridge 9.3 at all.

    It's in my opinion unusable. Terrible, ugly interface, impractical, blurry previews, bad coding.

    Adobe should scrap the whole app, go back to version 8, and re-start the process.

    And DO NOT CHANGE THE LAYOUT. I don't need anything new. I just need it to work and be adapted to changes of the internet and the computers that software runs on. Make it just work, Adobe. I'm paying for a professional instrument, not "new and improved features".

    The key new feature for me was that Bridge could display in ProPhoto RGB (earlier it could only display sRGB, which was terrible). That was a good upgrade.

    But this playing around with features and interface design is a bad idea. We don't need corporate identity in software user interfaces.

    The less a software changes in the interface, the better. Just make it run smooth!

    Participating Frequently
    August 5, 2019

    New update: I'm back to a crawl, then tried each different version of V9.x, still unusable. I can't believe this is being kept up, is anybody having any luck running it?

    Participant
    August 7, 2019

    nope, i've given up.

    a large reason for purchasing the new laptop was due to the speed Bridge was running on my desktop PC (quite a few years old now)
    can imagine my disgust when it performed no better on the new machine.

    Is it possible to upload video evidence of how the versions are behaving?

    Inspiring
    April 11, 2019

    I dropped Bridge 9.0.2 for its poor interface and the blurry previews and went back to Bridge 8.1

    Adobe has to give us the choice to use the classic and elegant Bridge look or the new, crowded, attention seeking and way too busy interface.

    And the preview problem also has to be fixed.

    The other problems I have not encountered as my response to Bridge 9 was so negative it only lasted about ten minutes on my computer.

    Adobe Employee
    April 23, 2019

    Dear Users,

    We would like to know more about the workflows with which you are facing issue.

    I have sent you an email seeking more information regarding the same.

    Request you to share more details for us to investigate and we will  come back with resolutions accordingly.

    Thanks for your patience.

    Regards,

    Abhishek Seth.

    jazz-yAuthor
    Legend
    April 23, 2019

    latest update (9.0.3.279) fixed this problem

    Abambo
    Community Expert
    Community Expert
    April 10, 2019

    Branched to a new thread and successfully moved from Adobe Creative Cloud to Bridge

    Disable all extensions and try that. If it works better, enable extension by extension until you find the culprit.

    ABAMBO | Hard- and Software Engineer | Photographer
    jazz-yAuthor
    Legend
    April 10, 2019

    I turned off all the extensions - it slightly accelerated the work. The previous version is still much faster.

    Interestingly, working with the raw files in the bridge has become terribly slow, while the same files in the same version of the camera and the raw opened via photoshop are processed very quickly. In the bridge, any action becomes 3-4 times slower.

    I tried to completely remove the application (without saving the settings) and reinstall it - no difference. Video card from the list of recommended adobe, latest drivers, win 10 x64 as well with all updates

    Abambo
    Community Expert
    Community Expert
    April 10, 2019

    If there is no specific reason to work with this version, feel free to reinstall a previous one.

    ABAMBO | Hard- and Software Engineer | Photographer
    Inspiring
    April 10, 2019

    Something fundamental is wrong with Bridge. Has been for a few updates now. Possibly since CC2019. No other Adobe app behaves like this.