Bridge cc the number keys are not working

Forum|Forum|7 years ago
November 9, 2018
3 replies
3873 views

whilst renaming files in Bridge cc the number keys are not working any ideas

all that happens is a word generating appears at the bottom of the screen

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the specific Program forum... Mod]

Correct answer Abhishek.Seth

Dear Users,

To resolve this issue , please go to Preferences -> Labels and check "Require the control\command key to apply labels and ratings"

Regards,

Abhishek Seth.

C

ChaneCC

Participating Frequently

This is not a fix to the real bug or magic fix. The bug is Adobe changed the way keyboard entry works and broke the ability to enter numbers into the rename area when Require the Control Key to Apply Labels and Ratings is unchecked.

Never in the last 10 years has unchecking the "Require the Control Key..." impacting typing numbers into the rename filename area. This is a bug that creates a terrible change in user experience. Please fix the problem, not workarounds that are sub-optimal.

D

dpp67

Known Participant

I totally agree with ChaneCC. Please fix this issue.

A

Abhishek.Seth

Adobe Employee

This occurs, by the way, regardless of whether or not the "Require the control\command key to apply labels and ratings" is checked.

Dear Users,

request you to send some sample files with abseth@adobe.com for investigation.

Regards,

Abhishek Seth.

D

dpp67

Known Participant

Same thing here. They work if you take off the number lock key (for label option in preferences) but then your number keys don't work on the number key pad. This is a PITA.