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rolfhojer
Known Participant
September 11, 2021
Question

Bridge crash when deleting pictures

  • September 11, 2021
  • 1 reply
  • 188 views

Since the introduction of Apples M1 chip Bridge behaves strange. If I try to delete more than 15 pictures Bridge crash. Not once, not twice, not even only three times, but five or six or more times. I have tried to make Adobe notice this, but so far I've not seen any reaction. This, with the combination of Photodownloader being extremely slow – it freezes when reading the pictures on the card. It takes up to five minutes sometimes before I can make changes where the pictures are to be stored, virtually makes Bridge useless for professional use anymore. Even the amateur program Lightroom works faster nowadays. And, why does not Photodownloader remember the last folder used any more. Please, I need a fix for those problems.

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    1 reply

    Sahil.Chawla
    Community Manager
    Community Manager
    September 17, 2021

    Hi there,

    Sorry to hear about this, could you please let us know the version of Bridge you're using?

    Could you please try resetting the preferences of Adobe Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

     

    Regards,
    Sahil

    rolfhojer
    rolfhojerAuthor
    Known Participant
    September 18, 2021

    Hallo there.

    I followed your instructions and did a reset of Bridge 11.1.1.185 and started to delete 87 pictures. It went okay for 30 pictures and then Bridge crashed. Did a reset again and deleted the remaining 38 pictures. Which worked. It's a bit of a bummer if I have to reset Bridge all the time to get rid of the problem. I can't think I'm the only one experiencing this problem, though it seems like that – it took 6 days for a reply. Isn't there anyone else out there with this problem that could give away a magic solution. But, at least, now I know how to reset Bridge.

    Now the problem with Photo Downloader not remembering the last folder used remains. Any one with a solution?