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kurth99
Known Participant
October 31, 2021
Question

Bridge Creating Multiple Files When Downloading

  • October 31, 2021
  • 14 replies
  • 14171 views

Bridge is creating multiple copies of photos when I download from my camera.  I'm using a Z7 and running on Windows 10 - Bridge is up to date.  This just started a few days ago.  When I use the Photo Downloader it creates two copies of each photo from my camera - I then have to delete every other one before I start actually downloading.  Anyone have any ideas??

 

 

    14 replies

    K
    K Feran
    New Participant
    June 12, 2024

    I am having the same issue but files are kept on Sharepoint after downloading from camera (Canbon 5D Mk IV). After editing them in Photoshop, as I am going through batch renaming and keyword tagging the images in Bridge, Bridge randomly downloads a few seemingly random selection of files with same file names plus my PC name. e.g File named "Mountain_View_23.jpg will be duplicated as an image without a thumbnail as Mountain_View_23_PCNAME.jpg and Bridge will proudly tell me I now have two copies of the same file. Only happens in pairs, never triplicates. 

    The previous original files are then thrown to the end of the sequence so I have to move them back in line in order manually then delete the duplicates manually. This only started with latest update earlier this year - V 14.1.0.257

    Really annoying as it totally disrupts the flow especially if you fail to notice it hjas happened to photos outside your field of view on the Bridge workspace.

     

    The same version of bridge also randonly flits to another keyword when selcting keywords. e.g. I may have several keywords with same few first letters: 

    Mountain view snow

    Mountain view rocks

    Mountain view sunset 

     

    I select ...snow and suddenly it flits to ...sunset after 2-3 seconds. I am not touching any keys - it just does it without any input and stays there! Some keywords seem to be more affected than others. I have over 2,500 keywords accumulated over time and it is really frustratying when the keyword selection cursor suddenly moves to another part of the keywords list without reason.

     

    Frustrated! All suggestion welcome as I have tried the solutiuons above without success and this happens on 3 different PC's in three different locations all with different specs but all running Windows 11 latest version.

     

    Really not sure what to do - it is an inconvenience rather than a disaster but a very persistent and annoying inconvenience!

     

    D
    DanPBPhoto14053041
    Inspiring
    May 20, 2025

    May 2025..Same Issue and also evrything opens in a "Secondary Window"

    D
    DanL.
    New Participant
    August 31, 2023

    I was having this problem. Reformatting the card seemed to solve it ... at least for the time being. We will see. 

    P
    Peter24933718v49o
    New Participant
    June 20, 2022

    I am experiencing the same thing. Importing from a Canon 5D Mark IV, Bridge is duplicating each  raw-file on import.

    Whats wrong?

    K
    kurth99Author
    Known Participant
    June 20, 2022

    The reset preferences suggestion worked for me.

    S
    Adobe Employee
    Subbi
    Adobe Employee
    May 12, 2022

    Hi kurth99
    This ingest issue is fixed in the latest Bridge release (version 12.0.2)  that is available today.
    Do update to the latest available version.
    Find details of other bug fixes here: https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

    -Subbi

      John Mal
      John Mal
      Inspiring
      May 13, 2022

      Hi, 

       

      After updating yesterday, (12th May 2022), the problem persists and is not fixed.

       

      John

      A
      attiliof60747647
      New Participant
      May 11, 2022

      For now the only solution I found is to uncheck the files that appear to be without a thumbnail image. That would avoid creating those unwanted folders.

        L
        Linns2
        Inspiring
        May 11, 2022

        Hi, could please be more specific as to where these files to uncheck might be?  Thnak you.

        L
        Linns2
        Inspiring
        May 11, 2022

        Ahhhh, I just spoke with Adobe and now understand what you were saying. I wasn't even seeing those files/folders. We reinstalled Bridge and now if I uncheck all unnecessary files/folders from the Photo Downloader ( eg. Nikon or D850), I can save copies to the folder I want and just have the necessary files without duplicates etc.

        DavidMatos
        DavidMatos
        Inspiring
        April 13, 2022

        Same here, transfer takes forever and doublechecking/removing extra files and folders is a pain.

        L
        Linns2
        Inspiring
        May 11, 2022

        I have the same issues, perhaps I am doing something wrong. If someone can help that would be great!

        I uploaded my files yesterday (May 10) and have convert to DNG checked on the Adobe Photo Downloader.  (I am using  Mac Monterey 12.3.1 and Bridge 2022)  It sometimes takes approx 3 minutes before Adobe Photo Downloader begins to start downloading although I can see it's on. I'm never sure if it's actually going to begin. I ended up with 2 sets of folders, one that was dated from the day before?

         

        In the one called 20220509, there are four subfolders: 

        101ND850  which contains xmp files and NEF files

        D850       which is empty

        DCIM  which contains another folder entitled again 101ND850 that has just NEF files

        NIKON /folder D850/ empty

         

        The other folder called 20220510 has the DNG files.

         

        I do not need so many files. One set of NEF and one set of DNG  with the correct date is what I need. Can someone please advise me what I need to turn off to make this happen? This is creating far too many files than I need. Thank you so much!

         

         

         

         

        gary_sc
        gary_sc
        Braniac
        May 11, 2022

        Hi Linn,

         

        Since you're on a Mac, you do have one option: go into Advanced mode in Photo Downloader. For some reason, this will let you download only one version of each file. (Plus, you can turn off the downloading of the non-image files). 

         

        Unfortunately this does not work on PCs.

        jesusregomello
        jesusregomello
        Participating Frequently
        March 9, 2022

        Tengo el mismo problema y somos ya varios los que hemos reportado problemas similares desde la aparacición de Bridge 2022.

         

         

        D
        Dean2018
        Participating Frequently
        March 18, 2022

        Same here, Bridge photo downloader has been importing Nikon, DCIM, D500 and 101ND500 files. I can uncheck them to prevent importing to Bridge however if I forget I end up with multiple copies of each image and HUGE folder. 

        Dean

        D
        Dean2018
        Participating Frequently
        March 18, 2022

         

        E
        eivind1984
        New Participant
        March 7, 2022

        Having the same problem, going nuts. Hope this gets resolved soon!

        John Mal
        John Mal
        Inspiring
        March 7, 2022
        Thanks. Adobe but don't seem to be listening. They don't even acknowledge
        the problem. Maddening!
        A
        attiliof60747647
        New Participant
        November 30, 2021

        Same here...

        If normally a folder would have 10MB in photos, now it has 30MB with all this duplicate files and folders.

         

        D
        defaultlulwwo8kbl5p
        Participating Frequently
        November 15, 2021

        Just discovered that I'm not the only one with this problem.

        I store my files on a NAS device, when opening folders the images are duplicated randomly, i.e. not every one. Also, the total number of images changes with every refresh or click into the workspace.

        I thought it was only happening with RAW files but also noticed Jpegs are the same. This doesn't seem to happen when the files are transfered to the desktop from the NAS.

        My system is....

        iMac with latest (monterey) OS. Bridge re-installed and up to date. 32GB RAM plus SSD.

        This also happens on my Macbook Pro running Big Sur with the same results if not copied to the desktop.

        This is really bugging me now, hope it can be sorted!!

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