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Seahorse0804
Participating Frequently
November 2, 2013
Answered

Bridge does not see my camera: 'no device found'

  • November 2, 2013
  • 25 replies
  • 33024 views

I cannot download any photos at all now; Bridge simply refuses to see my camera. I've tried with a USB cable in the camera & a card reader - nothing works. The photo downloader gives a sort of 'flash' as if it's seen the camera for about 2 seconds, then it tells me 'No Device found'. This is really desperate; what can I do to download my photos??!!! Is this yet another Mac problem? I'm using an Apple Mac with Mac OS X Lion 10.7.5. My camera is a Nikon D700. It's worked fine until quite recently. Is there maybe a Bridge update I need to install?

    This topic has been closed for replies.
    Correct answer Omke Oudeman

    OK, thanks, I'll try this (not much time right now).

    Another thing is that the whole workspace has been re-set & I cannot get it back to how it was; I had saved it under a name, but when I click on this name it doesn't go back to how it was before. In the space on the left I always had the favorites as big thumbnails at the top, & underneath this the metadata for each photo that I highlighted. Now the metadata & favorites are all in tabs, so I cannot have them open at the same time. It'sd quite annoying. I cannot see anything in View / Window or Preferences to set this back to how it was before.

    Thanks for all your help.


    but when I click on this name it doesn't go back to how it was before.

    Clicking itself is not enough, you either use right mouse click menu on the name or choose the triangle next to the workspace name and inhere select reset window.

    There once has been a battle going on between the group of users wanting to reset the workspace with click on the name and one that did not want that to happen.

    I'm still not sure what my pref would be, sometimes I change my workspace a bit and want it to keep it this way while changes workspaces, sometimes I'm annoyed it needs an extra click to reset. As always, it is very hard to please everyone

    25 replies

    Show previous replies
    RedBrickStudios
    RedBrickStudios
    New Participant
    October 8, 2015

    Same here ... Photo Downloader does not see my Mark3 ... i think this issue started after I upgraded to El Capitan Mac OS X 10.11

    Photos App reads my camera just fine but not Photo Downloader

    Come on Adobe get this fixed ...

      trojan656
      trojan656
      Participating Frequently
      October 15, 2015

      I'm having the same problem since upgrading to El Capitan

      kendrar72964414
      kendrar72964414
      New Participant
      October 6, 2015

      I am having the same problem with Bridge suddenly not recognizing my camera NO DEVICE FOUND. I reset my preferences and opted for Photo Downloader to open as soon as a camera is connected, and it does, but it still doesn't see the camera anymore. Any other advice? Kendra

        strwbrries
        strwbrries
        New Participant
        November 17, 2014

        I am having the same problem with Bridge suddenly not recognizing my camera NO DEVICE FOUND. I reset my preferences and opted for Photo Downloader to open as soon as a camera is connected, and it does, but it still doesn't see the camera anymore. Any other advice? Thank you Christina

          Omke Oudeman
          Omke Oudeman
          Participating Frequently
          November 2, 2013

          It's worked fine until quite recently.

          First thing to try is resetting preferences. Hold down option key while restarting Bridge and choose reset preferences.

          Could you report back?

          S
          Seahorse0804Author
          Participating Frequently
          November 2, 2013

          Thanks; this didn't work at first, but I just tried switching the camera on before opening Bridge, & this seems to have finally worked (this had no effect before).

          However, the annoying default settings seem to include creating a separate folder for each day on which photos were taken; it was not doing this before. Does anyone know how to change this please? I just want one folder for everything on the memory card....!

          Omke Oudeman
          Omke OudemanCorrect answer
          Participating Frequently
          November 4, 2013

          OK, thanks, I'll try this (not much time right now).

          Another thing is that the whole workspace has been re-set & I cannot get it back to how it was; I had saved it under a name, but when I click on this name it doesn't go back to how it was before. In the space on the left I always had the favorites as big thumbnails at the top, & underneath this the metadata for each photo that I highlighted. Now the metadata & favorites are all in tabs, so I cannot have them open at the same time. It'sd quite annoying. I cannot see anything in View / Window or Preferences to set this back to how it was before.

          Thanks for all your help.


          but when I click on this name it doesn't go back to how it was before.

          Clicking itself is not enough, you either use right mouse click menu on the name or choose the triangle next to the workspace name and inhere select reset window.

          There once has been a battle going on between the group of users wanting to reset the workspace with click on the name and one that did not want that to happen.

          I'm still not sure what my pref would be, sometimes I change my workspace a bit and want it to keep it this way while changes workspaces, sometimes I'm annoyed it needs an extra click to reset. As always, it is very hard to please everyone

          A
          Anonymous
          November 2, 2013

          If it worked before then reset preferences.  Hold down the option key and start Bridge.  You will get a reset window.

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