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Bridge Export To jpg is shrinking my images

Community Beginner ,
Jan 22, 2022 Jan 22, 2022

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I have have a folder of HEIC images I want to convert to JPG. In Bridge I select the image(s) and "export to", then select JPG and set scale to 100%.  The original HEIC image is 3024 x 4032. The resulting jpg image is 240 x 320.  What is causing this? I'm probably missing something basic here.

jonescinema_0-1642866056559.png

 

TOPICS
Bug , How to , Import and export , Problem or error

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New Here ,
Feb 21, 2023 Feb 21, 2023

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I have the exact same issue, were you able to resolve this?  I wouldn't even need to do this if LrC would recognize .heic files (I am also having the same problem as others who are reporting that LrC cannot see .heic files at all, even though they show up in Windows and Bridge and other tools just fine)

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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@silencebob 

I experience the exact opposite to you!

LrC (v12.2) can display HEIC files quite OK, but I note in the 'help' file that only HEIC files from iOS devices are supported.! https://helpx.adobe.com/lightroom-classic/help/supported-file-formats.html

2023-02-23 11_59_53-Roberts Catalog-v12 - Adobe Photoshop Lightroom Classic - Library.jpg

I can also Export to JPG at the same file size as the original HEIC. (As in the screen-clip)

 

Bridge (v13.0.2.6365)  OTOH will not show my HEIC files!- The same file!

2023-02-23 12_00_09-Adobe Bridge 2023.jpg

So unexplained weird things!

 

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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Community Beginner ,
Jul 24, 2024 Jul 24, 2024

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Yet another Adobe fail. 2024 and this is still a work-stopping issue.

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Adobe Employee ,
Aug 30, 2024 Aug 30, 2024

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Hi,

 

We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

 

We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

 

Regards,
Bridge Team

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New Here ,
Sep 10, 2024 Sep 10, 2024

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This does fix the export HEIC issue - I can get full size JPG files now, Thank you.

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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LATEST

Hi, 

We are excited to announce the release of Adobe Bridge 2025 (Version 15.0.0.397). 

This update introduces support for .HEIC and .HEIF image file formats for Windows, along with various other fixes and improvements. 

Please try out the latest release and share your valuable feedback with us. 

For more details about the release, please visit: 

Best regards, 
Bridge Team 

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