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S
SCosburn
Participating Frequently
January 7, 2020
Answered

Bridge for macOS stops search/indexing on a certain folder

  • January 7, 2020
  • 3 replies
  • 2343 views

Hi all

I've just downloaded Bridge on my home computer as we use it to search at work, which is better than spotlight.

It obvioulsy needs to index on the first run search and I've whacked the cache size up nice and high for quicker future searches.

My problem is that it will search/index up to a certain point and just stop/hang on a single hidden folder ~/usr/sbin/authserver

I've searched for this folder by showing hidden files. I found it, it's empty with zero bytes and has the red locked icon on the folder icon. I can do nothing with it at all. Can't change permissions, move it, delete it, unlock it or anything.

Anyone any ideas on how to unlock it or to stop Bridge from getting to that folder and pausing/stopping its search???

Thanks in advance.

Symeon

 

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Correct answer gary_sc

Hi SCosburn,

 

Let me start by saying that I do not know what or why you are getting the search results you are getting. And I admit that that is very weird.

 

But I must point out a few other things though: The search capabilities that Bridge has is based on Spotlight. So the problem may not be with Bridge but rather there is something "off" with your copy of Spotlight.

 

Spotlight is a feature within the Mac OS that does searching and Apple provides the APIs so that 3rd parties can access the results to fine-tune those results for individual apps as Bridge has done. 

 

FWIW, if searching is critical to you, I'd go one step further and check out Houdahspot. (https://www.houdah.com/houdahSpot/). It is by far the best searching tool I've seen for the Mac and provides not only boolian searches but also targeted searches to specific folders and/or hard drives. (Thus, there's no need to search an entire hard drive(s) if you know the item(s) you are looking for are in one folder.) There is a free download for trial and worth checking out. 

 

Meanwhile, see if you can find out why Spotlight is searching hidden UNIX items and Lumigraphics pointed out. 

3 replies

S
SCosburnAuthor
Participating Frequently
January 9, 2020

Hi - no none of these help as they are not related to my issue.

It seems that Bridge is indexing hidden files/folders - and obviously some of those folders are locked for system access only, so the search stops/hangs.

Should Bridge be indexing hidden files at all? And if not, why would it be indexing mine?

Thanks.

gary_sc
gary_scCorrect answer
Community Expert
January 9, 2020

Hi SCosburn,

 

Let me start by saying that I do not know what or why you are getting the search results you are getting. And I admit that that is very weird.

 

But I must point out a few other things though: The search capabilities that Bridge has is based on Spotlight. So the problem may not be with Bridge but rather there is something "off" with your copy of Spotlight.

 

Spotlight is a feature within the Mac OS that does searching and Apple provides the APIs so that 3rd parties can access the results to fine-tune those results for individual apps as Bridge has done. 

 

FWIW, if searching is critical to you, I'd go one step further and check out Houdahspot. (https://www.houdah.com/houdahSpot/). It is by far the best searching tool I've seen for the Mac and provides not only boolian searches but also targeted searches to specific folders and/or hard drives. (Thus, there's no need to search an entire hard drive(s) if you know the item(s) you are looking for are in one folder.) There is a free download for trial and worth checking out. 

 

Meanwhile, see if you can find out why Spotlight is searching hidden UNIX items and Lumigraphics pointed out. 

S
SCosburnAuthor
Participating Frequently
January 10, 2020

Hi Gary_sc - thanks for your kind advice.

 

This does make much more sense being linked to Spotlight as in actual fact, to prevent spotlight indexing my drive (because I don't use it), I placed the drive into the 'privacy section' of the Spotlight prefs so that it didn't search it and slow my machine speeds down.

 

Now you tell me Bridge is linked to Spotlight and am kinda back to square one, as I don't think spotlight is thorough enough - and therefore neither will Bridge be. But thanks for the alternative app.

 

On a side note, what the other person says about only searching the user folders instead of the whole HD, as I then searched my user folder and went far furter, however, it still similaraly got stuck on ~/Library/Application Support/MobileSync for some reason.

 

I removed the HD out from the spotlight 'Privacy Section' and reserted the machine, just in case this had a bearing. Performed the search again, and it still happened.

 

Now MobileSync isn't a locked system folder and it's 9Gb on my machine and I can open and see what's in it. I've opened up all folders and there are absolutely no locked files or folders in this. So this is perplexing.

 

The only thing that might have had an effect is if Spotlight hadn't finished indexing my mac, but it has as there is no flashing spot within the spyglass icon.

 

So I am at a loss as to why it hangs both on searching the main HD and and individual iser folder. grrrr

 

Any further thought?

 

Thanks in advance.

L
Lumigraphics
Brainiac
January 8, 2020

Why are you indexing hidden UNIX folders? There is almost no possiblity you'll have anything there that you need to find.

S
SCosburnAuthor
Participating Frequently
January 9, 2020

Hi - thanks for your reply.

I'm not trying to index hidden files. Adobe Bridge is doing that all by itself! All I'm trying to do is locate an old peice of work that I can't find and Bridge on it's first run after downloading, seems to be indexing absolutely everything including hidden files and stopping on this one folder - giving me no results.

    Sahil.Chawla
    Community Manager
    Sahil.ChawlaCommunity Manager
    Community Manager
    January 7, 2020

    Hi Symeon,

    That shouldn't be happening, could you please check this conversation thread and let us know if it helps? https://community.adobe.com/t5/bridge/bridge-search-broken/td-p/9979739

    You may also try resetting hte preferences of Bridge and let us know if it helps: https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html


    Regards,
    Sahil

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