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scottbu
Inspiring
July 12, 2023
Question

Bridge is Constantly Consuming > 20% CPU but Not Accessing Disc

  • July 12, 2023
  • 4 replies
  • 6395 views

See screen shots.  Bridge 13.0.3.693 has been averaging over 20% of the CPU for several days.  But while it's slowing down my use of Photoshop, it has ZERO disk activity.  What could Bridge be doing for hours on end that does not require reading from or writing to disc?

This topic has been closed for replies.

4 replies

scottbu
scottbuAuthor
Inspiring
September 23, 2023

The problem still exists in 14.0.0.102.  Bridge team - what is the plan?  This is causing my CPU fans to constantly run at high speed and is killing my productivity on Photoshop.

Adobe Employee
September 25, 2023

Hi @scottbu 

Could you please share following details for us to investigate the issue.
  • Screenshot of the Bridge Window<to check number of thumbnails shown in content panel>
  • Monitor display setting.
Thank you for your patience and understanding.
Regards,
Bridge Team
scottbu
scottbuAuthor
Inspiring
September 27, 2023
Hi, Swati.

Thank you for reaching out! I sincerely appreciate your interest in this
issue.

Attached are 4 JPG's: Screenshot of the full Bridge interface, the Bridge
Cache settings, the Bridge Cache Management settings, and the Bridge
Thumbnails settings.

The "Options for Preview Quality and Thumbnail Generation" are:
Preview Size: Standard
Preview Quality: Standard
Preview Generation: Always Generate

*PC Build:*
I9-11900K
Asus Z590 MB
64GB DDR5 memory
Geforce RTX 3808Ti
PS Working Drive (E:): WD Black 1TB NVMe
Bridge Cache (C:): WD Blue 1TB Blue SATA

Please let me know if there is any other info I can provide.

Regards,
Scott
gary_sc
Community Expert
Community Expert
July 18, 2023
scottbu
scottbuAuthor
Inspiring
July 19, 2023

Interesting.  It worked well in one folder, but in another, it still took Bridge minutes at high CPU to become responsive.  Good to have as an option.  Thanks!

scottbu
scottbuAuthor
Inspiring
July 21, 2023

Hi @scottbu ,
We have made improvements in this area i.e. CPU uses on idle.
Please try our latest beta release i.e. 13.0.4 (beta) and let us know if you still face any issue.

Regards,
Bridge Team


Bridge Team,
I'm not sure if this helps yet.  After installing the beta, I opended a folder I've been working in for the last few days (thumbnail and preview generation should be well finished!).  It's on a very fast NVME SSD.  It has 3600 files, roughly half .dng and half .psd.  Bridge has been consuming over 98% of the CPU for the last 40 minutes and is using 19GB memory.  Disk usage runs about 4 MB/s.  If I change focus to some other app (like Firefox), CPU usage gradually drops to ~4% and disk activity stops.  When I change focus back to Bridge, it immediately consumes over 98% CPU again.
 
I'll let you know whether the original problem of Bridge consuming CPU when it's not doing anything is improved.  Meanwhile, the high CPU usage (which I've reported many times) is still a major problem.
Known Participant
July 18, 2023

From what I have read, this problem is a known issue to Adobe, I have the same problem but I have much higher cpu usage percentages....probably because of me having an older i5 processor.

 

Try using the beta version of Bridge.  It works perfectly for me and will idle at either 0% or almost 0%.

scottbu
scottbuAuthor
Inspiring
July 19, 2023
Thanks for the tip! I'll give it a try.
Participant
July 13, 2023

Bei mir das gleiche Bild und ständig hägt sich die Bridge auf. Bei eigendlich gesingstem Aufwand und genügend freiem Speicher, aber die Bridge bleibt ständig hängen. Bei rund 2GB benutztem Arbeitsspeicher von 16GB.

Liebe Adobe Programierer was soll das?