Bridge is not showing thumbnails. Where can I rectify this?

Forum|Forum|7 years ago
March 27, 2018
14 replies
47775 views

This morning when I opened Bridge no thumbnails were visible (in Filmstrip mode), except for those image in a folder which had been open when I closed the computer down last night. I have unistalled and reinstalled Bridge but no thumbnails have appeared. Please help.

Problem or error

Correct answer Norman Sanders

Click View > Refresh and see if that solves the problem.

If that does not help, reset Bridge Preferences (reinstalling Bridge does not automatically wipe and reset Prefs.)

To reset Preferences:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Show previous replies

E

eynot

Participant

Something that is becoming more common as file sizes increase is this refusal of Bridge to generate thumbnails. In preferences, (edit->preferences) under thumbnails, is a listing: Do not process files larger than. Here you can enter a size in MB. I used 50000MB. If you create PSB files, this WILL be an issue for you. When Bridge updates, it defaults to a low number and then none of your newer PSB files will show a thumbnail. Sometimes, already created thumbnails will show. Once you have updated the preference, go to view->refresh and Bridge will create thumbnails.

Sahil.Chawla

Community Manager

Hi All,

You may try updating to the latest version of Bridge 11.1 through the Creative Cloud app and see if it helps.

You may also reset the preferences of Bridge: https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil

I

imeshev

Participant

Same issue. Jan 2021. Why you are charging me subscription fees exactly?

I've reset the settings a couple of times in the past month and has gone through the pain of getting it all back. I can not afford to do that all the time.

D

default5rce557zp4og

Participant

Same for me. I followd the intrcutions noted above. I restarted the program and pressed command, option, shift. I then clicked on the three choices. I even clicked on view and hit refresh.

I just want to see my photos please. I paid for this program.