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Peter_B__Bailey
Inspiring
May 6, 2013
Question

Bridge keeps crashing on me.

  • May 6, 2013
  • 2 replies
  • 24293 views

It's very disconcerting. Bridge is continually crashing on me. I open up a folder with a lot of images in it in Bridge and it just crashes. This can go on 5 or 6 times until I just give up. Any ideas? If I reinstall it, using Creative Cloud, I guess I have to uninstall it first. Then, I have to re-install either InDesign or Illustrator, I forget which. So, because of that, I'll need to unintall Illustrator or InDesign, too. Right?

Thanks.

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    2 replies

    Dominic310
    Dominic310
    Participating Frequently
    March 7, 2016

    Unfortunately everyone above went the wrong direction with the fix. The fix is very simple! it is a source code bug within bridge and El capitan or earlier versions.

    HOW TO FIX:

    1. open system preferences
    2. go to mission control
    3. uncheck: Displays have separate Spaces
    4. restart comp

    This should immediately fix any crashing issues in Bridge on a mac

    Have a good day!

    Dominic

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      pinkzappa
      New Participant
      March 15, 2016

      This works !!!

        A
        Anonymous
        May 6, 2013

        An unistall rarely solves problems.  But before an solutions can be offered we need to know a little more.

        WHat OS?  How much RAM?  Is your video driver up to date?  Do you have the latest version of Bridge installed?  (click on Help - updates).

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        Peter_B__BaileyAuthor
        Inspiring
        May 6, 2013

        Sorry about that. Yeh. I'm on a beautiful iMac, latest generation, OSX 10.8.3. The latest Creative Cloud apps. I've got 32gB of RAM. I just checked my Cloud apps for updates and I just installed a DPS Desktop Tools update. That was all there was. I don't know about video drivers. I've never had to tweak them on my Mac.

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        Peter_B__BaileyAuthor
        Inspiring
        May 21, 2013

        1000 images should make no difference.  Some have 10x that amount in a folder, unless it is the size in mb.  Best to limit folders to under 3-4k to make things run well. 

        By dividing it up it had to rebuild cache, perhaps one thumbnail was corrupt.  Glad it is working.


        No, it doesn't work again. Yesterday I literally copied every file in this folder to a sister folder, with Bridge open. I did this for all 800 files. Bridge never crashed. So, I deleted the original folder and now I'm using this new folder. Yesterday, for a few hours, it worked. It worked on my assistant's Mac as well. But, this morning, it's crashing again. I've deleted the cache. There simply is no com.adobebridge* file on my Mac, so, I haven't deleted that. It crashes on my assistant's Mac as well.

        I've talked with the Adobe team in India. They really have no suggestions. They blame it on the external hard drive that this folder resides on. But, I've copied the whole folder to my desktop and get the same results. I wish that someone at Adobe could actually read, and interpret, these ridiculous crash logs that it makes. It's very disappointing to me that Adobe has an application that simply crashes. It doesn't give me any warnings. It doesn't give me any hints as to what's wrong.

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