Since my system (Windows 10 64, i7 8700, 32Gb RAM) updated to PS 22 and Bridge 11, I am unable to play/preview video files in Bridge, and most video files (including ones previously authored in PS 21) will not play in either Bridge or PS. Anyone have a solution?
Yes
It has to do with your install.
I have 3 machines running the exact same configuration as you have and video files play back on all 3 machines.
and I know that does not help you.
My suggestion to you is to delete both PS 2021 and Bridge 11, and important REBOOT your machine.
I would if you fell comfortable with the process run a program called "ccleaner" and REBOOT
Finally I would suggest running a Microsoft diagnostic software from your command prompt
Find command prompt R-click the file name select "run as administrator"
at the command prompt in the DOS panel type in SFC/ SCANNOW
It will check to see if you have any missing or corrupt system files.
Re-install Bridge 11 first and then reinstall PS 2021.
We need to eliminate possible causes for your system not working properly
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