Bridge not showing files and folders when they are added

Forum|Forum|1 year ago
October 1, 2024
2 replies
1978 views

I'm a long time Bridge User, and for the last several months I've been fustrated by Bridge not properly updating the list of files in a folder.
For instance I'll have a folder with 5-6 images my client needs me to retouch. If I work on the file and save a copy to the same folder a majority of the time Bridge will not update to show the new files. The same goes if I move or copy more files into a folder either via Bridge, or manually in the Finder.
Quite often the only way I can get it to properly update is to quit and re-launch.
Anyone else seeing this?
And even more importantly, any solutions?
BTW this has persisted across several updates etc and is the same behavior for the release as well as the Beta version of Bridge.

Problem or error

zebra7228140

Inspiring

YES!~ Constantly quitting Bridge and relaunching to see thumbnail updates to new files or edited works --- it is a flaw of Bridge. I am on a M1 Ultra Mac Studio with 8TB of SSD and 128 GB RAM on Sequoia. This has been a problem for a while. Quitting and relaunching Bridge is my only solution. I work on files kept on a Raid Promise Pegasus... but there is a central local cache repository on the HD. This wasn't the case when I kept my cache for each folder in that particular folder. As it is now, its as if teh Cache gets rebuit every time I make a file edit. I hope Adobe will adderress this. I haven't changed my working arrangement in a decade and this did not used to be th ecase with Bridge - no matter how many files were in a folder.

gary_sc

Community Expert

Need for info; sorry for all the questions.

Where are these files located? Is the storage device a network or a NAS drive? Have you tried to move the file onto your computer itself and do the same symptoms occur?

What is your OS, and what is the release? What release of Bridge are you using?

Have you done the required "permissions" for your OS to access these files?

D

Dennis Dunbar

Author

Community Expert

The files are located on local drives connected to my system.
My current OS is OSX 14.3 (Sonoma)
Adobe Bridge Beta version is 15.0.0.369
Bridge Release version: 14.12.300
As far as I can tell all the appropriate permissions have been granted.
Again, I've used Bridge for 20 some years. Only in this last year has this issue become apparent. And about 25% of the time it will work as expected, then revert and no longer show me the new/updated list of files in a given folder.

gary_sc

Community Expert

Took a while to have a chance to test after following the steps suggested by Gary, but yes I still see the issue.
Yesterday I was using Bridge while collecting images from retouching projects to add to my portfolio. With one window open to see the folder I was collecting images in, and another open so I could choose images to add to the collection the destination folder, with the collected images, would not reflect the new images unless I quit and restarted Bridge.
There's gotta be some reason why this happens with both the Beta and the Release versions...

Hi, @Dennis Dunbar . How many files are we talking about? Lumigraphics pushes Bridge to limits I never do (thousands of images in a single folder), so he hits walls that I never see. I seldom have more than a couple of hundred files; typically, I have about 50-ish images in a folder.

Oh, and are these monster-sized files or what?

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