Inspiring

Answered

Bridge Photo Downloader does not retain settings

Forum|Forum|7 years ago
December 23, 2018
20 replies
21078 views

The Photo Downloader used to retain the settings from the last time it was used. Now, it goes to the default settings and new settings including copyright have to be put in every time it is used.

Is there a way to get the Photo Downloader to retain settings again?

I'm using Adobe Bridge CC 2019 ver. 9.0.2.219

Thanks in advance.

This topic has been closed for replies.

Correct answer Dave.Carrio

I am running Windows 10 Pro (1909.18363.535) and using Adobe Bridge CC 2020 (10.0.1.126).

I too was having a problem with my settings not saving, and though I tried both proposed suggestions (creating folder within user profile) I found that I was able to solve it with a quicker solution, just lauch the application once with "run as administrator". Even though I am the only profile on my machine with UAC turned off, things still need admin elevated permissions if you are not using the built in Administrator account. (yes, even if your user is in the local admins group, Administrator is still top dog, like root user.)

As soon as I did this and created the settings i wanted (mainly my preferred import to directory), I was able to auto play the application with my next media card insert and not have any problems.

Path to exe, C:\Program Files\Adobe\Adobe Bridge 2020\photodownloader\Photodownloader.exe

Good luck, Happy New Year!

-dave

Wes Duenkel

Inspiring

This is happening again with Bridge Beta 14.0.0.94. *sigh* How does stuff like this get fixed, then broken again?

T

The Big Dog Skiier

Participating Frequently

Adobe should be ashamed of themselves for this to have gone on so long and so often. Don't they test their software before they release it? Where is the quality assurance? Where is pride of work? Before I retired I use to manage software development. I would have fired people that worked for me and released software with these kinds of repeating problems.

S

SHINC

Inspiring

Since Dec 2022, the Adobe Photo Downloader on my two computers are retaining their settings. I use Bridge 2022, however, keept the Bridge CC 2019 settings in my Library which seems to help retain the download settings.

HOWEVER,
one lists photos in newest to oldest (OS Monterey)
the other lists oldest to newest (OS Big Sur)

Altho this may not be OS based problem, I am now experimenting with copying the settings in my Library/Application Support/Adobe/Bridge CC 2019 folder.

Any thoughts or suggestions? Might this be a fix?

leahwoodphoto

Participating Frequently

This has been happening to me for awhile and I'm so tired of it. I run a Mac and tried the tricks I read on here they didn't work. Did Adobe fix this problem I'm so tired of selecting the folders every time.

S

SHINC

Inspiring

In response to downloader in the latest for 2022, retaining the settings is working fine on both my macs (one has OS Monterey and the other Big Sur). It even retains some advanced renaming settings that I hadn't explored in the past.

ONE THING TO TROUBLESHOOT is at first the advanced download view automatically showed from newest to oldest image on my phone. Then, inexplicable it reversed from oldest to newest, which is very in convenient (having many photos and they take time to preview to select what to download).

Oddly, my MacBook Air shows oldest to newest by day, however within the day it starts with the first taken.

CAN SOMEONE ANSWER ARE THERE CONTROLS TO SET THIS PREFERENCE?
I moused around some and googled but have not found them yet.

Thanks in advance.

billwesty2

Participating Frequently

My photo downloader latest update (for windows) also shows the thumbnails in oldest to newest order. Stupid. Adobe is so stupid. Why would anyone want the oldest to be at the top? They need to revamp the photo downloader with a whole new architecture. I am convinced they want everyone to migrate to LR.

Twelvizm

Participating Frequently

Yay! My 2021 version that I hacked to get working is gone, and 2022 is here with the same damn problem.

bebop777

Known Participant

The Problem seems to be solved in the 2022 Version!

Hi all,

after 2 Years of being angry about this, because I hadn´t come across this Discussion here, I happened to check for updates 2 days ago and got the 2022 Adobe photography package installed on my WIN10 PC, which apparently was due to a mistake at Adobe and only possible for a very short time, before being taken out again, but apparently the official release is due today.

My first look showed, that not only does the Photo Downloader retain my settings again, it even shows the miniatures of Panasonic RW2 raw files which have been around for years but could never be previewed in the Downloder. The one problem I found was that I cannot get it to open Bridge and the new folder automatically, after the download is complete, allthough the little option box still exists.Someone in another discussion told me that my "unofficial" version had not all functions, which is why it got taken down again.

Anyway - there is hope.....

rickburress

Inspiring

The fix for Bridge CC 2021 is the following (on Mac):

In the Finder, hold the option key and head to your GO menu. You’ll see Library.
Select it ( without the option key it is invisible!)

In Library, go to Application Support, then Adobe. Create a new folder and call it Bridge CC 2019. Restart Bridge.

S

SHINC

Inspiring

@rickburress When I went to Libary, there was already a "Bridge CC 2019" as well as Bridge CC 2020 and Bridge CC 2021.
Are you instructing to replace it fresh?
And what should be done with the other folders?

LMK

Thanks,

Shelley

rickburress

Inspiring

KEEP the other folders.

Go ahead and delete your Bridge CC 2019 folder and create a fresh on, yes.

Keep me posted.

lindsayh40920530

Participant

Bridge 2021 user here from a clean OS install, and I just got this to work by creating the "Bridge CC 2019" Folder in AppData. Thank you!

D

Dave.Carrio

Participating Frequently

Its 2021, and I still see this thread getting updates since my initial response in 2019. To add to my original answer back in Dec 2019, I am simply making this adjustment,

Go to where the photoimporter.exe is located at
"C:\Program Files\Adobe\Adobe Bridge XXXX\photodownloader\Photodownloader.exe"
XXXX will be the year of the version you have installed, right now it is 2021
Right click on this exe and select "Run this program as an administrator"
Click OK
If you want a desktop shortcut, right click on exe and Send To Desktop (create shortcut)

Now when you launch the app, and change the settings, the next time you go into the app, those settings will be saved. When you upgrade your applications, you may have to repeat this process, just adjust the directory nagivation location accordingling. Ex; next year it will be in Adobe Bridge 2022.

Erik Bloodaxe

Legend

Interestingly, if I change the Compatibility setting of Photodownloader.exe to force "Run this program as administrator" permanently, then it will not open at all from within Bridge although it will run by directly clicking on it.

D

Dave.Carrio

Participating Frequently

I need to add that, although this all seems to work fine, I note that the APDPreferences.xml file is still created in Bridge CC 2019 folder even though I am using Bridge 2021!

On both of my machines the file you speak of is located , for me, in C:\Program Files\Adobe\Adobe Bridge 2021\photodownloader folder.

Back in 2019 when i had the issue of settings not saving and finding this post, I tried following the original answer given but it didn't work for me Hence when I figured out running it one time as admin solved my issue, I posted it.

One other aspect of my machines that may put me different, I tend to every now and then do a full wipe of my OS and install stuff from scratch. I found that I tend to have less issues when i'm changing applications that I no longer use. Also when I do the inplace upgrades to the Adobe products through Creative Cloud, I never select to retain the old versions.

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