Can't upload a background video at my portfolio

Forum|Forum|3 years ago
March 3, 2022
3 replies
1404 views

I can't upload a background video at my portfolio that i'm trying to build att the moment... Every time I'm trying I get a notice up in the right corner that says "An error occured. You must refresh the page. Please refresh the page" but nothing changes when I do so?

NPTV

Participating Frequently

Changing templates does affect the formatting ... no help there. Info transferred .. then design required again. keeps you sharp ey? I am satisfied with the Martias for my video uploads. The template performing, as well the Adobe server performing ... Portfoilio works for me ... and you can use Chat gpt to genenerate header codes to upload to Adobe. Great, easy. The beauty of Portfolio ... layout design. Artists welcomed. Paul 2-24-25 natureplanet.tv

DominicXXV

Participating Frequently

Thanks for sharing the name of the template. I will give creating a whole new site with Martias a try. Super annoying, but it it works for being able to handle PAGE BACKGROUND video, then I suppose it will be worth it. Wish Adobe would either fix the issue or simply let users know which templates can handle a simple video background.

NPTV

Participating Frequently

I found by changing my Portfolio template .. I was able to upload video mastheads. Worked properly. After 1-year of trying ... solved. Paul 2-19-25

DominicXXV

Participating Frequently

Thanks for sharing. Unfortunately changing the template screws up everything one has done in the previous template. That said, what template exactly worked for you? I want to put a video as the page background (not the masthead), but I suppose it's possible switching to whatever template you switched to would solve the same problem as well.

NPTV

Participating Frequently

Just posted my reply ... above. Hope it is visible to you. paul 2-24-25

L

Lumigraphics

Legend

Can you post a screenshot of what you are doing?

T

tomass77840871Author

Participant

It's in swedish now, but it says "An error occured. You must refresh the page. Please refresh the page" up in the right corner when I click at "click here to upload a picture/video" and then select a video.

DominicXXV

Participating Frequently

Did you ever get to the bottom of this? I'm having the same problem.

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