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wimv10770333
Participant
February 21, 2019
Answered

Could not complete your request because the file was not found.

  • February 21, 2019
  • 3 replies
  • 2882 views

Hi. I can't open Photoshop CC2019 from Bridge CC2019. I get the next message:  "Could not complete your request because the file was not found". When I open the picture(RAW .NEF) from the finder, PS works well.

Does anyone knows what's going on?

This topic has been closed for replies.
Correct answer Varun Varshney

Hi wimv10770333,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

3 replies

Varun Varshney
Adobe Employee
Varun VarshneyCorrect answer
Adobe Employee
April 8, 2019

Hi wimv10770333,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

R
Rolf Södergren
Known Participant
April 8, 2019

Hi!

Updating Camera Raw seems to solve the problem.

Thank you.

Rolf Södergren

D
dpacker_sc
Participating Frequently
March 27, 2019

I'm having this same issue today. My Adobe Camera Raw updated yesterday (apparently it was set to auto-update) and now my raw files will not open. Did you update your ACR, too?

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 27, 2019

A month ago?

ABAMBO | Hard- and Software Engineer | Photographer
D
dpacker_sc
Participating Frequently
March 27, 2019

I don't understand your question? My Camera Raw updated yesterday, and I'm now having the same issue as the original poster. I was asking if they updated their Camera Raw, too.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 21, 2019

Discussion successfully moved from Adobe Creative Cloud to Bridge

ABAMBO | Hard- and Software Engineer | Photographer
W
wimv10770333Author
Participant
February 21, 2019

I think it is not a bridge problem. I also get the same message from Capture One.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 21, 2019

Then it looks like a computer configuration problem.

ABAMBO | Hard- and Software Engineer | Photographer
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