Could not complete your request because the file was not found.

Forum|Forum|6 years ago
February 21, 2019
3 replies
2882 views

Hi. I can't open Photoshop CC2019 from Bridge CC2019. I get the next message: "Could not complete your request because the file was not found". When I open the picture(RAW .NEF) from the finder, PS works well.

Does anyone knows what's going on?

This topic has been closed for replies.

Correct answer Varun Varshney

Hi wimv10770333,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

Varun VarshneyCorrect answer

Adobe Employee

Hi wimv10770333,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

R

Rolf Södergren

Known Participant

Hi!

Updating Camera Raw seems to solve the problem.

Thank you.

Rolf Södergren

D

dpacker_sc

Participating Frequently

I'm having this same issue today. My Adobe Camera Raw updated yesterday (apparently it was set to auto-update) and now my raw files will not open. Did you update your ACR, too?

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Rolf Södergren

Known Participant

Since I first took part in this conversation I have found the following.

My photos are stored on a NAS (server). Lightroom manages to read and write these files, but Photoshop has been changed in the latest update and refuses to access the server. My workaround has been to store a file temporary on my disk while working with in Photoshop and the import the resulting file into my Lightroom catalog.

I don't know if this applies to your problem(s), but it solved mine, even though it means some extra work during my post-processing.

D

dpacker_sc

Participating Frequently

Oh wow! I can't believe they did that. I just tried copying one of mine from my server and that appears to be exactly my issue. I hope they get a lot of complaints and fix it because that definitely causes a lot of extra work.

Thank you for the reply! At least I can continue working for now, albeit it in a slower fashion.

Have a great day,

Debbie