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Participating Frequently
June 5, 2012
Question

CS6 Bridge/Win 7 freezes

  • June 5, 2012
  • 12 replies
  • 20839 views

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

JW

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12 replies

June 5, 2012

johnwelshphotophilly wrote:

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

The cache drive location porobably has nothing to do with problem.  Many users have a seperate physical drive that they use for PS scratch disk and cache storage and in that case sometimes they are amazed at how much space it can use.

Back to original post.  The slowdowns/freezes/delays you see it that when browsing files in bridge?  If so, do you see the arrow spinning in lower left corner indicating files are being indexed?  If so this can cause Bridge to freeze until it makes progress. 

You say once you open a image in ACR it is fine.  This is a seperate program so in reality you are not in Bridge anymore.

Participating Frequently
June 5, 2012

Yes, it happens when browsing files (no indexing arrow spinning, just delay, then not responding message, then it releases). It also happens when clicking on any menu item or exiting program.

Got it - about ACR being separate.

June 5, 2012

It appears it is looking for something, not finding it and continuing.  Have you opened the Event Log in the OS clicked on the Application tab and see if there are any warnings present?  If so expand and see if it give any clues.

Participating Frequently
June 5, 2012

Add this to the problem, even clicking on drop down menus causes bridge to freeze & eventually come back to life...

June 5, 2012

Not a known problem.  My first guess would be interference with your anti-virus program.  Try disabling it temporally and see if that corrects the problem.  If it does you need to contact software co.

Participating Frequently
June 5, 2012

No luck wioth AntiVirus diable, though I did begin to notice this after update to new version of ACR (not sure if that's relevant).

Any interaction  (mouse click, keyboard arrow movement to next image, right click to open ACR) causes delay - about 6 seconds - then not repsonding message - then it evetually clears (seems to also depend on amount of images in folder).