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Question

CS6 E Bridge Slow to load thumbnails, 'building criteria'

Forum|Forum|13 years ago
June 17, 2012
26 replies
84086 views

When Bridge opens on the folder it was last opened/closed in, it takes a long time to load, constantly 'building criteria' as if all the images are newly imported. I've searched the forums, have tried all the tweaks and settings, but it's still iceberg slow. Bridge CS5 is noticeably quicker, as if the cache info is being read immediately. CS6 is behaving as if the cache file has been deleted. It hasn't. I have tried the "flush the cache" to see if maybe it's corrupted. No joy. I have boosted cache size. No joy. I've compacted, automatically exported cache to folders, everything... Nothing seems to fix the snail slowness.

All Adobe updates have been applied.

i7-2600s @2.80GHz

8 gb DDRw ram

Nvidia GeForce GT420 1gb DDR3

6+ tbs hd space.

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2thestuff

New Participant

I'm having the same issues as SandraChung with my 8 core Xeon, 18gb RAM, Win 7 Pro PC. I also have a newer MBP with the same issues. ("Same issue" defined as: I read every single thread, unlike some who have posted here, and can relate with nearly every single issue. Lucky for me, I found this forum topic before uninstalling, deactivating, etc multiple times. Thanks Sandra.)

I should add, that 4 of my 8 processing cores are at 25-50% usage while the thumbnail extractions are being performed.

If this issue stems from layered tiffs (checking to see if layers have been updated each time a folder is opened)... brilliant.

What's next... Adobe update manager searches for updates to the entire CS suite after each mouse click (once again, using unnecessary resources)?

R

redcrown on guard

Inspiring

I believe the issue discussed here is related to a Bridge CS6 re-caching problem I first reported in this thread:

http://forums.adobe.com/message/4421310#4421310

And claimed it still exists after the latest (and first) update here:

http://forums.adobe.com/message/4739441#4739441

My tests indicated the re-caching problem was caused only by layered tif files. Yet the OP of this discussion implies that there may be other causes, i.e., other file types that cause the re-caching, but I'm not sure. For the OP, can you verify that your system repeatedly re-caches or rebuilds criteria on a folder of jpeg only images.

SandraChungAuthor

Participating Frequently

redcrown on guard wrote:

For the OP, can you verify that your system repeatedly re-caches or rebuilds criteria on a folder of jpeg only images.

I can verify it's re-building criteria on folders with just jpgs. And no, the bridge update has not corrected the issue. I had thought that maybe cache was corrupted somehows, so purged it. Nothing changed, still CS6 Bridge is snail's pace slow.

thanks for the links, but I'd already checked those as possible solutions.

B

brightboxcreative

Participating Frequently

Has anyone found a solution to this miserable mess? I'm about ready to uninstall all CS6 before I loose my temper and accidently put my hand through my nice Cinema Display!

PSD, if I ope more than 10 files at once, I'm asking for it, even 1mb files.

InDesign? Good grief! I feel like I've never used the damn program before and I've been using for years and years.

Bridge? Its just miserable.

A

Alphageek_Ps

New Participant

Hi Sandra,

This may or not be connected, but I too had Bridge CS6 begin to run like a snail, with all the problems you mentioned, and "white screen" (not responding), minutes instead of seconds to display thumbnails. Then,.... I noticed I had a video (CD) in my onboard DVD/CD, and that the access light was going crazy.

Removed the video, and bingo, all problems dissappeared. Put another CD with just files, not video, and problems reappeared.

Don't know if there is a way to exclude DVD/CD drives from the indexing function, but for now, Bridge CS6 is running as fast as when first installed.

SandraChungAuthor

Participating Frequently

I'm glad that solved the problem for you, but I had no discs, video or otherwise, in either of the drives. I even went so far as to unplug external drives/devices to see if that would speed it up. No joy.

M

MichaelWentworth-Bell

New Participant

I'm having this problem too. I'm using both Bridge CS6 32-bit and 64-bit (latest updates) on this rig:

Windows 7 64-bit

24GB Ram

Core i7 960

ATI Firepro v5800

Bridge CS6 is extremely slow when opening folders i've already cached, trying to use spacebar to go to fullscreen, right-clicking files...basically all the time!

I've reverted back to Bridge CS5.1 for now, i'm using the exact same settings between the two, but CS5.1 is extremely quick and reliable.

Very Dissapointed!

AS a side-note: I've found that Bridge CS6 64-bit does not create correct thumbnails or previews for Images & Videos that have an embedded alpha channel. 32-bit CS6 version is fine.

SandraChungAuthor

Participating Frequently

I'm also launching CS5 Bridge and using it with CS6. No more waiting for CS6 Bridge to reload thumbnails of already visited folders as if they are newly imported images. It's a bit of a hassle to have to do this, but until Adobe answers me, or someone here on the forums comes up with a viable solution, it's the only thing I can think to do.

Omke Oudeman

Participating Frequently

I tried your solution, and there was no difference in loading speed. :-/ Thank you, though.

I could understand the glacial slowness if the beta version had also been so slow. Or if CS5 Bridge was also as slow.

I could understand the glacial slowness if the beta version had also been so slow. Or if CS5 Bridge was also as slow.

Did not read this whole (long) thread but in general when a previous version of Bridge did work faster then the following this almost certainly is related to your system itself.

While building criteria in filter panel has a mind of its own and especially when opening a second window to fast (when first window is just finished caching or building filter panel) it may take ages. closing this window and open a new one usually succeeds.

However when this always takes a long time the problem seems related to the cache (most Bridge problems are...)

Purging cache using preferences or menu commands is not always the correct solution. Using Bridge CS5 and PS CS6 is also not the perfect solution.

If you can spare the time you should consider a proper back up of custom settings, actions tools, keywords, templates etc. and a complete reinstall.

I don't have the correct info for Windows and searching on Adobe.com isn't easy anymore. Here are some old Knowledge base articles (it's about CS4 but changes are locations are still the same)

http://helpx.adobe.com/photoshop/kb/move-actions-presets-workspaces-photoshop.html

http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-locations-1.html

and also read about the Adobe Cleaner Tool and decide if this is an option for you.

http://www.adobe.com/support/contact/cscleanertool.html

If you decide to reinstall:

Deactivate the software and use the official uninstaller that comes with the application itself and then use the clean tool for Adobe:

Double check if your Cache folder has been deleted (I'm on Mac, don't know the location for Windows but on Mac it is in the user library caches folder)

Install CS6 again. Obvious you have to set your custom preferences again and also need to recache your files but if you have a main folder with many subfolders containing the files just select the main folder and in the menu View select 'show items for subfolders' and let it do it's caching overnight.

In my experience every new version of CS has been faster and more stable (well, except the disaster CS3 version for Bridge...) then its predecessor.

Yammer

Inspiring

I think that "Building Criteria" is just Bridge 'collecting' all the different metadata from each image in the folder in order to building up the filter lists. If I select thousands of images, Building Criteria can take quite a long time, but is usually only a matter of seconds for a few hundred images, in CS5 or CS6. I usually select the Collections and Metadata panels, in order to hide the Filter and Keywords panels. I find that things happen faster with these panels hidden.

Smaller thumbnails seem to make a faster system, and certain raw defaults will slow things down.

I don't think it makes any difference to Building Criteria if the folder has already been indexed. I reckon that filter criteria is probably built 'on the fly', although it's possible that a copy of some of the metadata is kept in the Bridge database.

Working on this premise, it's possible that the problem is related to CS6 Bridge's ability to parse metadata from large numbers of files. On my system it's fine, so I'd suggest that there is something unusual about your setup. Here's a few things worth checking:

1. if your raw files are taking a long time to generate previews/thumbnails, consider setting 0 noise reduction in your defaults and maybe disabling lens corrections by default. ACR7 is slower than ACR6.

2. make sure your CS6 cache is located on a defragged partition.

3. Don't generate 100% previews by default, but allow them to be saved if necessary.

4. there is a known bug with layered TIFFs causing havoc with Bridge CS6

Bridge CS6 uses a different database system to CS5. This may be part of the problem. Try disabling your anti-virus to see if this is affecting operation of the program.

Have you tried both 32-bit and 64-bit Bridge? Is there any difference?

SandraChungAuthor

Participating Frequently

There is no difference in speed, regardless of thumbnail size. I do believe I mentioned that in a previous post. There was no increase in speed with panels shut with CS6 Bridge, and again, I mentioned that in a previous post. I expect it to take a long time the first time a folder is opened and wait for that. What isn't normal, is Bridge behaving as if it's a newly imported group of photos after it's been closed. Again, I mentioned that earlier. The Building Criteria and the long 2 to 3 minute wait happens each and every time Bridge is started.

1: I never allow the cameras to use noise reduction. That's for post processing. The beta version of CS6 and ARC7 beta wasn't anywhere near this slow. . As for it working fine for you, I'm happy for you, but that's no help for me (and others who have this problem). There's nothing 'unusual' about my set up. I know blaming the user is the easiest thing to presume, but this isn't the case.

2: Hard drive isn't fragmented. I do regular checking and defragging.

3: That isn't the problem either.

4: I know about the layered tiffs, but I don't use them.

Yes, I've tried it in both 64bit and 32bit versions on this computer, and also on another totally different machine (that was fun, deactivating, installing, activating, running, deactivating and putting it back on this computre) and still having the same problem. That machine is running Windows 7 Ultimate, 32bit.

I did disable anti-virus (weeks ago) and tried, and still getting snail slow loading. And before you ask, I started Bridge with the Three Finger Salute (Shift+Ctrl+Alt while starting) , resetting to defaults and purged the CS6 Bridge cache. Didn't make a bit of difference.

Yammer

Inspiring

Apologies. I didn't read every word; I have work to do. No more suggestions.

A

Anonymous

I noticed the same thing with mine and the default setting was for HQ and generate 100% previews. Changed to embedded like I have in CS5 and still seems a little slower to build cache.

What thumbnail settings do you use? In cache preferences do you have any of the options checked? I don't.

SandraChungAuthor

Participating Frequently

Thanks for the reply.

I tried just about every combination of settings imaginable. I've had options checked, and not checked. Used small thumbnails, medium and large, adjusting the slider up or down, closing bridge, opening it. No joy. I even took screen cap of CS5 Bridge settings and duplicated them in CS6.. still snail slow. Every time I open a folder it behaves as if they are all newly imported. it's as if the caches is being wiped/erased when CS6 Bridge is closed.

A

Anonymous

You did not say what you are using for thumbnails. This is the option in toolbar below the word filmstrip. Choice of Embedded, and HQ options.

THe size of the thumbnails on the screen has nothing to do with it.

When you open a folder do you wait for the spinning arrow in the lower left corner to stop? If not you have not fulling indexed the folder.

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