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SandraChung
SandraChung
Participating Frequently
June 17, 2012
Question

CS6 E Bridge Slow to load thumbnails, 'building criteria'

  • June 17, 2012
  • 26 replies
  • 84086 views

When Bridge opens on the folder it was last opened/closed in, it takes a long time to load, constantly 'building criteria' as if all the images are newly imported. I've searched the forums, have tried all the tweaks and settings, but it's still iceberg slow.  Bridge CS5 is noticeably quicker, as if the cache info is being read immediately. CS6 is behaving as if the cache file has been deleted. It hasn't. I have tried the "flush the cache" to see if maybe it's corrupted. No joy. I have boosted cache size. No joy. I've compacted, automatically exported cache to folders, everything... Nothing seems to fix the snail slowness.

All Adobe updates have been applied.

i7-2600s @2.80GHz

8 gb DDRw ram

Nvidia GeForce GT420 1gb DDR3

6+ tbs hd space.

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    26 replies

    zigaj73780178
    zigaj73780178
    New Participant
    August 28, 2018

    Has anybody solved this problem yet? Or are we (well for me luckily my employer) still paying for a product that doesn't work?

    Just updated to latest CC2018 version and it is still terribly slow.

    Example:

    Folder with 405 illustrator files, all thumbs/previews generated. On opening it takes:

    Bridge CS4 - 2 second to open and start working with 15 items in favorites, metadata, filter, keywords all on

    Bridge CC2018 - 20 seconds to stop "generating previews" with everything off as suggested solutions in this (and other) treads.

    Is the only real solution to stop using Bridge or to use versions up to CS5?

    jbm007
    jbm007
    Community Expert
    August 28, 2018

    I have set catching to each folder, limited files to 500 per folder, stopped using sub-folders and added a SSD drive.

    It has helped but Bridge is still just plain slow rebuilding cache data.

    S
    scotth51735156
    New Participant
    June 23, 2018

    Using Bridge CS6, I deleted all of my 'favorites' and just use 'folders' for navigation, the problem resolved immediately.

    L
    Lumigraphics
    Brainiac
    December 12, 2017

    The problem is still there in the latest Bridge CC 2018. I ALWAYS get it on large folders, but it sometimes even happens on folders with five or ten files too.

    Windows Explorer can list a 10000 JPEG folder in a few seconds. Cyberduck and cURL will get a 10000-file folder listing ACROSS THE INTERNET from a remote ftp server in just a few seconds. Meanwhile, Bridge takes several minutes to read a comparable sized folder.

    Bridge also reloads the entire file list if you delete or rename a file.

    I can't switch to Lightroom because I rely on a bunch of JavaScripts and Image Processor Pro, and none of it works in Lightroom.

    Deepak_Gupta1
    Community Manager
    Deepak_Gupta1Community Manager
    Community Manager
    December 13, 2017

    Dear Users,

    Copied from thread: Re: Bridge goes into “Building criteria” mode indefinitely. How does one get out of this?

    We have released a fix for freeze issue in Adobe Bridge CC 2018 update (build 8.0.1.282) on 12 Dec 2017.

    This update is available for download from Adobe Creative Cloud Desktop App.

    Request you to install the update and let us know if it solves the problem.

    Regards,

    Deepak Gupta

    R
    Rexgom
    Known Participant
    January 8, 2018

    Your fix is inadequate.

    It is so slow as to be useless.

    Also you have to "do something" to get Bridge to change. I waited 90 seconds and thought I'd do something else, when I closed the something else and put the focus back to Bridge the building criteria was complete.

    I am at Bridge 8.0.1.282. Mac High Sierra 10.13.2, 3.5 Ghz i7, 24Gb 1600Mhz DDR3.

    Just done another example, 32 seconds for a folder containing 42 items.

    Go away and think again how you can support your paying customers.

    V
    Vienna_Sydney
    Inspiring
    February 21, 2017

    Bridge 2017 is even worse. It takes 20 seconds to open Bridge CS5 to a folder containing 8000 jpg images with detailed descriptions. It takes Bridge 2017 2 minutes for the same task........

    D
    dinosnake
    Participating Frequently
    February 23, 2017

    Have you upped the cache size and compacted, or rebuilt, the cache?  Try turning off 100% cached previews, as well, IMHO it is a waste of resources and a CPU hog.

    SandraChung
    SandraChungAuthor
    Participating Frequently
    February 24, 2017

    Start at the beginning of my original post.  Of COURSE I did all that, and more.

    SandraChung
    SandraChungAuthor
    Participating Frequently
    February 5, 2017

    Yeah, it's been a long time since I started this thread, but still an issue, even with upgrading to a high end graphics card, adding more ram to a total of 32gbs, faster HD, faster CPU,  and trying all the suggestions.  I've pretty much gotten resigned to the fact that Adobe will not ever bother with this now that so many have jumped onto their subscription model. (Yes, that means I had emailed/Called them regarding this) 

    D
    dinosnake
    Participating Frequently
    February 17, 2017

    I was having massive problems as well using Bridge when reading a SD card.  Turns out i fixed it, by accident, when i replaced the SD card reader.  I was using the built-in reader on a Dell XPS desktop and i changed over to an EC Technology SD / CF combo reader - massive difference! Bridge loves this reader, super fast!

    It may be possible the Bridge is accessing the hardware in a different manner in an attempt to speed up transactions, but not every piece of hardware and driver combo likes that.

    SandraChung
    SandraChungAuthor
    Participating Frequently
    February 18, 2017

    Nope, I've tried a Pro Master and Lexar external readers. Bridge CS6 still demonstrably slower than CS5 .

    AndyAtPBZinc
    AndyAtPBZinc
    Known Participant
    November 3, 2015

    Sys: Windows 7, Adobe CC/Bridge updated) Have similar issues as everyone else - slow folder "load" time if it has a lot of files/img.(Building criteria) I've tried a variety of the suggestions and haven't noticed anything change significantly. I am using Bridge to preview/work in a network drive and that may be the source of my issues. But as lorenbc & greenrabbit discovered, if the drive, whatever kind, is having issues, that seems to be exacerbated in Bridge. So I see my next step being working with my IT dept and seeing if any changes or upgrades to our network drives makes a difference.

    shotbyruth
    shotbyruth
    New Participant
    November 3, 2015

    got my answer and it seems to work.  I was with Adobe for the longest time!!!  It seems that Bridge doesn't like to talk to my external hard drive.  I was using a hub for the connection.  When I moved it to the blue usb port on the front of my tower it went much faster.  In fact, as fast as it did before.  So first try to put the images on your desktop and see if there is a difference in the speed.  If there is then it is the same problem as mine.  Good luck!

    V
    Vienna_Sydney
    Inspiring
    November 3, 2015

    it also works if you have the "Keyword" panel selected. If you have the "Filter" panel selected, it takes a long time for the pictures to show. On one directory, with over 6000 pictures, the difference is from 5 seconds to 1 minute

    D
    dinosnake
    Participating Frequently
    October 21, 2015

    For those who are still having issues (sometimes I am), try disabling the Adobe SwitchBoard.  Go to

    C:\Program Files (x86)\Common Files\Adobe\SwitchBoard

    and find SwitchBoard.exe and rename it.  For me, killing the SwitchBoard startup has certainly helped.

    D
    dinosnake
    Participating Frequently
    October 21, 2015

    (adds) or go into Control Panel / Administrative Tools / Services and find SwitchBoard, double-click on it and set it to Disabled.

    shotbyruth
    shotbyruth
    New Participant
    November 3, 2015

    why is this so hard!!!!  I've now tried everything I can from all the above posts and nothing.  It takes forever for the pictures to come into focus once selected in Bridge.  I"m running CC2015 and bridge 6.1.1.10 x64.  Taking most of the favorites out did seem to bring bridge up faster.  But opening them is still a painfully long process.

    Devonjon
    Devonjon
    Participating Frequently
    June 17, 2015

    I am brand spanking new to Bridge and Lightroom for that matter though I have yet to understand difference or preference.

    I came across this thread as I also have the forever 'building criteria' issue.

    I have 7281 jpegs in one folder (no other structure or planned sort  - hence why I am trying Bridge to help!).

    It took a long time  - as I suspected - to have the thumbnail screen open so all could be seen. After an age of 'building criteria' during which the filter options (bottom left box) was empty I have now moved onto an age of 'preview extractions'. The filter options are now present but there seems no end in sight. The odd thing is that the number next to 'preview extractions' seems to be going up , I leave it and then seems to be counting down. All the while the small 'rotating' circle whizzes around suggesting its upto something.

    No idea whats going on. I have export cache to folder ticked. I guess that was by default.  At this early stage I have no idea what that means or if its right thing to have or if build 100% preview would be better.   

    Sorry no solution but sharing the common issue or problem or whatever it is... !

    J

    Kailasgurung
    Kailasgurung
    New Participant
    March 16, 2015

    This happened to a couple of macs in the studio I work in.

    What worked for me was to create a new cache folder. Go to Cache preferences, click on "choose" and create a new folder and select it as the destination. Then restart Bridge.

    G
    greenrabbit
    New Participant
    October 24, 2014

    SOLVED!. I noticed that while waiting for Building Criteria on CS6 Bridge, that my optical drive was inoperative, ie the draw wouldn't move and that there was something going on. After Criteria was built I went into Control Panel - Device Manager and disabled the optical drive (reversible). I then closed and reopened Bridge. It now works perfectly. I can only assume that the the Bridge caching and that which is probably used by the optical drive were somehow overlapping in memory.

    However, this means I no longer have an optical drive.

    Chris

    D
    dinosnake
    Participating Frequently
    January 23, 2015

    "SOLVED!. I noticed that while waiting for Building Criteria on CS6 Bridge, that my optical drive was inoperative, ie the draw wouldn't move and that there was something going on. After Criteria was built I went into Control Panel - Device Manager and disabled the optical drive (reversible). I then closed and reopened Bridge. It now works perfectly. I can only assume that the the Bridge caching and that which is probably used by the optical drive were somehow overlapping in memory.

    However, this means I no longer have an optical drive. "

    No, not at all.  You DON'T have to lose access to your optical drive:  don't turn it off, delete any and all reference to the drive inside Bridge itself!


    See my post regarding this several posts above yours.  Delete the optical drive favorite in Bridge as well as ANY Favorite link that may reference your optical drive. like the My Computer favorite.


    Then clear and reset your cache, shut down Bridge and restart.  Things should work smoothly from there!  If so, you can then turn your optical drive back on.

      B
      BJN3
      Participating Frequently
      October 5, 2015

      I removed everything from Favorites (at tab I never use) and that worked like a charm. Bridge is useful, but it has such lame issues. Broken GIF previews, no SVG previews. And this performance-killing previews idiocy that users are left to work around.

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