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Participating Frequently
April 23, 2020
Answered

Delete function in Bridge not working correctly - version 10.0.4.157 on Windows 10 Pro

  • April 23, 2020
  • 1 reply
  • 877 views

Here's a strange one. I can delete some image files from my SD card in Bridge and not others, and it seems to depend on when the images were shot. For example I have a DCIM folder on my card created by my camera. I can delete all images taken yesterday, but none taken today (and on several other dates). For those shot yesterday, I can delete either with the Delete key on the computer (PC Win 10 Pro 64) or by clicking on Delete in the context menu. For my shots taken today, the Delete key does nothing and Delete is missing on the context menu. I need some help here. I am attaching two screen grabs to illustrate. FYI I just updated Bridge today (10.0.4.157), and I have tried everything, including taking out and replacing the card, restarting Bridge, restarting the computer.

TIA
Toby

 

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Correct answer Sahil.Chawla

Hi Toby,

That does sound strange, as you're able to delete some of the images and not all in Bridge, could you try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil


1 reply

Sahil.Chawla
Community Manager
Sahil.ChawlaCommunity ManagerCorrect answer
Community Manager
April 28, 2020

Hi Toby,

That does sound strange, as you're able to delete some of the images and not all in Bridge, could you try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil


tobymarsAuthor
Participating Frequently
April 29, 2020

Thanks Sahil,

I did manage to solve the issue resetting Bridge preferences. I meant to post that, but could no longer find my original topic in the forum.

 

Best regards