Participating Frequently

Answered

Drop down menus for file names in batch rename not working in bridge 12.0.1

Forum|Forum|4 years ago
January 13, 2022
19 replies
7084 views

Hi

My workflow depends on being able to use "batch rename" in bridge. I note it was updated this morning to 12.0.1

My presets for filenames in batch rename can't be editted because the drop down menus no longer work.

Is anyone else experiencing this problem ? It was fine until the update this morning.

Steve

Bug

This topic has been closed for replies.

Correct answer Subbi

Hello all,
The dropdown issue is fixed in the latest Bridge release (version 12.0.2) that is available today.
Do update to the latest available version.
Find details of other bug fixes here: https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

-Subbi

Show previous replies

Ramigrafx

Inspiring

I have just reported a similar problem in Export in Bridge. It is on my main pc but not on my laptop. I tried uninstalling Bridge and reinstalling it but to no avail. From the comments here. Windows 10 all programs fully up to date.

C

coreysdad

Participant

Hi,

Best solution is to uninstall Bridge and then go back to a previous version
and install that. (...) on the side of the Adobe window will get you
there. Something of a pain, but it works. Remember to save your settings
BEFORE you uninstall Bridge.

Cheers,

Russell

*Abraham & Paulin Photography*

510.444.5204 studio
510.333.6633 mobile
russellabraham.com

Royhessey

Inspiring

Happening to me also. I shall try an earlier version

Luca_Sc

Participant

I confirm this issue, drop down menu doesn't work, for rename but also for export, version 12.0.1.246 , Windows 10
If I roll back to 12.0.0.234 works fine

C

colette33

Participant

Same thing happened to me. I had to go back to the older version to make it work. I can't work without this feature.

C

coreysdad

Participant

Clearly a bug in Bridge. I went back to the older version and the bug went away. Boo on you Adobe!!! At least the older version works.

S

STEPHEN22633184vxfnAuthor

Participating Frequently

Thanks to all who have replied.

I have done as gary_sc and stephen_a_marsh suggested and used the all_apps tab in acc.

I've rolled back to bridge 12.0.0 from 12.0.1 and everything is back to normal (ie batch rename presets and drop down menu's for new filenames works!!! yay!!!)

Big THANKYOU to gary_sc and stephen_a_marsh

Cheers

Steve

P

pankajg6675616

Community Manager

Hi Steve,

Thanks for your feedback.
Could you please share the sytem configuration (windows 10 version and other details)

Thanks,
Bridge Team

S

STEPHEN22633184vxfnAuthor

Participating Frequently

Windows Specifications

Edition : Windows 10 Pro

Version : 2004

OS build : 19041.1

Hardware Specifications

Intel Core i9-10900X CPU @ 3.70GHz

Installed RAM 48.0 GB

System type 64-bit operating system

Bridge Specifications

Version: 12.0.1.246

S

STEPHEN22633184vxfnAuthor

Participating Frequently

Forgot to mention I'm using windows 10.

Hopefully there is sufficient activity in this thread to attract Adobe's attention and rectify the issue.

Steve

D

DRJFLY

Participating Frequently

I too have this problem but only on my 4k monitor. I reached out to support and after trying everything else was told to update my graphics card and we rolled back to 11.

Darren

M

malcolm@mccorquodale.net

Inspiring

Whenever they say something like that it means "we have no idea"

Stephen Marsh

Community Expert

Use your Creative Cloud app to install an earlier version of Bridge, go to All Apps and browse/install.

oritl1998

Known Participant

I was using the free version and do not have a paid plan so possibly that's why mine does not allow a prior version to be downloaded.

gary_sc

Community Expert

Ah, OK. Sorry, nothing can be done about that (that I know of).

But that does explain the mystery. Thanks!

G

Georgia Hollis

Participant

I'm having the same problem. I've reinstall Bridge v11.1.1.

G

Georgia Hollis

Participant

I'm a Windows 10 user

gary_sc

Community Expert

Georgia,

Thank you for adding your OS

It seems that it's working for some (I'm using Mac OS 11.6.1) with the 12.0.1 release of Bridge, and it's working just fine.

If it's not working for you, what is your OS (and what release) and what version of Bridge?

Thanks for your input.

Stephen Marsh

Community Expert

I'm on 12.0.1.246 and I can't reproduce this issue on Mac.

My first suggestion would be to reset Bridge's preferences, which often fixes flaky behaviour:

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

The batch rename preset .setting files are XML, so as a last resort, working on a copy, they could be edited in a plain text editor.

Glutenus Max

Known Participant

I seldom use Batch Rename, but when I tried to do so today, I discovered that I was not able to use the Batch Rename drop-down menus. So I can confirm that this is a real and serious bug in the application. The only difference between your set-up and mine is that I'm using a Windows 10 desktop PC.

Attempts to Reset and Reinstall Bridge did not fix the problem.

C

coreysdad

Participant

Here is what you have to do. You need to uninstall Bridge 12.0.1 and go
into Adobe's App and select an OLDER version of Bridge and install it. It
takes about ten minutes, but worth the effort.

Cheers,

Russell Abraham

*Abraham & Paulin Photography*

510.444.5204 studio
510.333.6633 mobile
russellabraham.com

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