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Pyndle
New Participant
July 24, 2020
Answered

Export doesn't work on the latest version of bridge

  • July 24, 2020
  • 6 replies
  • 20477 views

Hi!

 

I just downloaded the latest version of bridge, and exports don't work anymore. I'm on windows 10, when I click on custom export, select my settings and click on "start export", nothing happens. If I right click on the picture and go to export progress, I can see my exports stacking up there, showing "x pending jobs" and below the list of pictures, showing "0 of 1 files". I tried on jpegs and raws.

 

Anybody knows where this could come from please?

 

Thanks!

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi All,

     

    This issue has been fixed in the latest update of Adobe Bridge which is 12.0.2 Please check this article for more information.

    To update Bridge to 12.0.2 click "Update" in the Creative Cloud desktop application next to Bridge  Click here to see detailed instructions for updating the application 

     

    Regards,

    Sahil

    6 replies

    Sahil.Chawla
    Community Manager
    Sahil.ChawlaCommunity ManagerCorrect answer
    Community Manager
    May 16, 2022

    Hi All,

     

    This issue has been fixed in the latest update of Adobe Bridge which is 12.0.2 Please check this article for more information.

    To update Bridge to 12.0.2 click "Update" in the Creative Cloud desktop application next to Bridge  Click here to see detailed instructions for updating the application 

     

    Regards,

    Sahil

      Sahil.Chawla
      Community Manager
      Sahil.ChawlaCommunity Manager
      Community Manager
      June 24, 2021

      Hi All,

      The 11.1 update of Bridge has a fix for this issue, please find more information here: https://helpx.adobe.com/in/bridge/kb/fixed-issues.html

      You may update Bridge through the Creative Cloud Desktop App.

      Regards,
      Sahil

      J
      jamesknopp
      New Participant
      July 14, 2021

      Sahil,

       

      it does not fix this. I have literally done a clean install on my laptop after not using Bridge or Lightbox for years - currently doing some stills work.

       

      I think Adobe is currently taking the piss - so much is broken, so many bugs go untouched for ages. 

       

      I spent far too long finding a solution to this, it's an utterly moronic bug and I genuinely have no rationale for it other than your coders are lazy. Why the hell would this panel being off prevent a singular action?

      Ridiculous. 

      P
      patrickt78595386
      New Participant
      May 7, 2021

      Please,  Adobe, post this response in such a way that it is easier to find. It took me hours to find this particular post, which is the only one that worked in solving the problem. Find an actual solution, but first make it so people can find the workaround.

      D
      Dylan Desrosiers
      New Participant
      January 24, 2021

      Here is a solution that worked for me using the latest version (CC 2021 11.0.0.83). For whatever reason, the Export Panel needs to be open for images to be exported successfully. Previously, I would select my .PSD images in Bridge and right click on one, then pressed Export to > Custom Export and set my settings. I tried multiple different file types (JPG, PNG) for exports, but none of them worked. The issue is I didn't have my Export Panel opened. To do this, click "Window" and then choose "Export Panel." Screenshot attached. I have no idea why this is an issue and I am surprised Adobe has not fixed it.

       

        L
        love.crusader
        Participating Frequently
        January 25, 2021

        Wow, this solution really works! Thanks, Dylan!

         

        So peculiar error though... I've changed my workspace recently and indeed closed Export Panel in the sidebar. Then Export stopped working but I would never guess that's the cause. I had this issue on one of the previous versions of Bridge as well, maybe two years ago, now I wonder if the cause was the same.

         

        Adobe, please fix this...

          L
          Lumigraphics
          Brainiac
          July 24, 2020

          Its working for me on Windows 10, haven't yet tested on Mac. Used both an export preset and a custom export to both JPEG and TIFF.

          jbm007
          jbm007
          Community Expert
          July 24, 2020

          Went back and checked again.

          Here is the deal.

          Remember my comment about Bridge export being convoluted?

          Well if the export panel is not open, Bridge export does not happen.

          This tricked me up some time ago.

          This needs to be fixed. If you R-click images and select to export the panel should open or a warning needs to be noted.

          SO make sure your export panel is open ansd THEN try the export function.

          Clear as mud.

            L
            Lumigraphics
            Brainiac
            July 24, 2020

            Just tested, worked here even with Export closed after a successful export. But quit and relaunch Bridge and try right-click to Export, no go with the panel closed. So apparently the Export function must be initialized or something. Ugh.

              jbm007
              jbm007
              Community Expert
              July 24, 2020

              Its broken.

              Adobe knows its broken.

              Patch needs to be released ASAP.

              Win 10 x64 OS ver 1909

                P
                PyndleAuthor
                New Participant
                July 24, 2020

                Thanks for your reply. Interesting, I couldn't find anything about it online, nobody is complaining. Are people not exporting their photos?

                 

                Also, how on earth did they release a product with the export function not working ?!

                  jbm007
                  jbm007
                  Community Expert
                  July 24, 2020

                  I think Adobe released a patch last week.

                  The whole export function is convoluted, so I have seen others not being able to use the export tool properly.

                  In this case, it appears to generate a export routine , but does nothing after that.

                  Tried 6 different file associations plus a couple of custom export. All failed.

                  Passed it up the food chain. Hopefully is a quick fix.


                  Jim

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