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dawnmurphphoto
Participant
November 22, 2022
Question

Latest version of bridge not recognizing Image Processor option in Photoshop.

  • November 22, 2022
  • 6 replies
  • 6740 views

I just updated both Bridge (v. 13.0) and Photoshop (v. 24.0.1) and Bridge does not provide the Image Processor/Photoshop option. I uninstalled it and have tried other versions. I have been working on this for hours on two different Windows computers and my Mac, to no avail. ADOBE, FIX THIS RIDICULOUS ISSUE! WE DO NOT HAVE TIME FOR THIS!!!!!!

    This topic has been closed for replies.

    6 replies

    csangree
    csangree
    Participant
    June 20, 2024

    I uninstalled and reinstalled PS, to no avail. Then I saw there was a Bridge update, so I did that and voila! Works again!

    S
    sprinklr-integration-user
    Inspiring
    July 2, 2024

    Hi, dawnmurphphoto. I'll help you figure this out.

     

    Please update Bridge (v14.1) https://adobe.ly/3W5y68Z and Photoshop to the latest version (v25.9.1) https://adobe.ly/45RUu9q via the Creative Cloud desktop app.

     

     

    Let us know how it goes. 

    Thanks! 

    Shivani 

     

    L
    lanettem
    Participant
    October 20, 2023

    It appears this is still an issue. I had Photoshop 2024 and Bridge 2024 -- Photoshop tools were not showing up -- I did several uninstalls and reinstalls -- lots of restarts -- nothing worked -- at one point the Illustrator tools started showing up in the tools menu (I dont have illustrator installed)...I was able to get this too work by uninstalling Bridge 14 and going to Bridge 13 -- it now works

    L
    lanettem
    Participant
    October 20, 2023

    I spoke too soon, the tools are there in the menu but when I choose them they tell me too install the latest photoshop (which I have installed)

    F
    Freddy M
    Participant
    August 17, 2023

    I ran into this problem the other day and managed to fix it.

    I rely on bridge a lot in my workflow so when the photoshop menu disappeared it was real bad. I had googled a bit and what i found out that you cannot mix photoshop and bridge versions. As in you cannot have bridge 2022 and photoshop 2023.
    The thing is i had everything up to date so i couldn't understand the problem until i realised that photoshop beta installs some 2024 scripts things that overwrite the 2023 scripts that were installed by the stable version of photoshop and therefore bridge will think it is out of date.
    So, Bridge will behave weirdly because of photoshop beta and i have been too afraid to check if they fixed the problem.
    I hope it helps if some of you that might encounter that problem for this reason 🙂

      A
      Anavrin Art
      Known Participant
      June 15, 2023

      Not working for me too, It's obvious that the problem is in Bridge, I can't view thumbnails of vectors or record metadata inside Bridge, if not in Bridge it's in the entire creative cloud. I ALREADY UNINSTALLED AND REINSTALLED IN THE ORDER THE EXPERT INSISTS IN SAYING HE WILL SOLVE IT. Don't listen to the experts, they don't even know what they're talking about.

      D
      duckbillandmole
      Participating Frequently
      March 31, 2023

      Same problem here. Terrible update. Feel like paying for toubles.... 

        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        March 31, 2023

        Please read the mechanism to fix this written above. This is NOT the fault of Bridge.

        D
        dawnmurphphotoAuthor
        Participant
        April 1, 2023

        But beware, this will reset your Photoshop. I lost everything and had to start over, except I gave up and lost heart. I am done. I haven't picked up my camera in months.

        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        November 22, 2022

        This is not an Adobe issue. The problem is the order of installation. The scripts that make this work are installed by PS. PS will install them if it sees Bridge already on the computer. If you install PS first, it will not install the scripts into a "maybe it will happen" folder. 

         

        What you need to do is to uninstall PS and then reinstall PS. The order is important.

         

        Let us know what happens,

         

        Good luck!

          D
          dawnmurphphotoAuthor
          Participant
          November 22, 2022

          Gary, 
          Thank you; this is good to know. I  ran into a similar issue a few years ago that was resolved by installing an older version of PS. I tried that to no avail. It will be tomorrow before I can update, but I will do this on all three devices! 
          Thanks again, 
          Dawn

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