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Laura22092991cm70
Participant
December 5, 2021
Question

Multiple copies of images created when uploading to Bridge

  • December 5, 2021
  • 6 replies
  • 977 views

Hi there! I'm really hoping someone has had the same problem as me, and can provide a solution. Recently purchased a new Canon 5D Mark IV DSLR. Shot full RAW on a single card. When I uploaded my images to Bridge, as I always do, all the shots were triplicated! The root folder I created to upload my files to contains all the images, as expected. However, there are four other folders that are created:

1) MISC - contains no files

2) 100EOS5D - contains a copy of all the images

3) EOSMISC - contains my camera sidecar file (.ctg)

4) DCIM - contains another folder called 100EOS5D that contains a second copy of all the images, and another folder called EOSMISC, which contains a second copy of my camera sidecar file

 

Honestly, I don't know if this is a Bridge problem or something to do with my camera settings, so I'm attacking it from both sides. I've checked the settings on my DSLR a few times now and nothing seems amiss, so I'm leaning towards Bridge. Could Bridge be creating these extra files? Has this happened to anyone?

 

Any help would be much appreciated.

    This topic has been closed for replies.

    6 replies

    S
    Adobe Employee
    Subbi
    Adobe Employee
    May 13, 2022

    Hi Laura22092991cm70
    This ingest issue is fixed in the latest Bridge release (version 12.0.2)  that is available today.
    Do update to the latest available version.
    Find details of other bug fixes here: https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

    -Subbi

      jesusregomello
      jesusregomello
      Participating Frequently
      April 9, 2022

      No pierda tiempo, es un fallo de la versión 12 que espero arreglen de una vez 

      gary_sc
      Community Expert
      gary_scCommunity Expert
      Community Expert
      April 9, 2022

      This "multiple copies" when downloading images from Photo Downloader is a known problem. You have three options:

       

      1) Backup to a previous version of Bridge

      2) after downloading, simply delete the duplicates

      3) for many people, switch from the Standard view to the Advanced view before downloading from PD.

       

      For me, #3 works very well with no other issues.

      D
      defaultlulwwo8kbl5p
      Participating Frequently
      December 10, 2021

      There is a bug in the latest v12 of Bridge that randomly duplicates or misses out images. There are several threads on the community relating to the same problem but Adobe doesn't want/can't do anything about it because Bridge is 'free'.

      I have Nikon and use the RAW file format but the problem occurs no matter what the format of file.

      The only way I work round it is to make the folder as a desktop folder then open from there but with my images on an NAS with over 30,000 images, it's not feasible.

        S
        Adobe Employee
        Subbi
        Adobe Employee
        May 13, 2022

        Hi defaultlulwwo8kbl5p

        Please update to the latest version released yesterday.
        https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

         

        -Subbi

        Alami08
        Alami08
        Known Participant
        May 14, 2022

        Thanks @Subbi - I can't see where the download link is however?

          S
          stephenv70437356
          Known Participant
          December 10, 2021

          I gather the card is not new unlike the camera.  Next time you put the card back in the camera, format it in-camera.  I think you have too many folders on the card.  Also, I'd use the Canon Software called EOS Utility to download your images to Bridge.  It will avoid duplicates and you can set it to only download images that haven't been downloaded before.  It has other benefits too such as allowing you to set your camera's clock to match your computer or to synch clocks between cameras.  Oh, and it lets you shoot tethered as well.  Camera ratings made in camera are recognised in Bridge for images downloaded this way as well.

          L
          Lumigraphics
          Legend
          December 6, 2021

          I don't recommend using the Photo Downloader. Just copy files from the card with Finder/Explorer.

            Erik Bloodaxe
            Erik Bloodaxe
            Legend
            December 5, 2021

            I have this camera and have experienced no such problem. I don't believe it is a problem with Bridge or camera but probably user error. Could I please ask you to explain clearly how you transferred your images from camera card to Bridge before commenting further?

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