No thumbnails for videos since last update

Since the last update of Bridge CC (to version 9.0.2.219 x64 Win10) Bridge doesn't create thumbnails for videos anymore.

It shows all the video thumbnails from the past - but for new video files or if I click "Purge Cache for Selection" the thumbnails are gone.

Thumbnails for JPEGs and RAWs are created correct.

Is this a bug of Bridge CC?

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Correct answer konrad79

Since my last windows update yesterday, Bridge creates the thumbnails correct again. Maybe it was because of that.

Before the filetype with problems in the thumbnail generation were MP4, MOV an MPEG.

Adobe Employee

Hi konrad79,

Can you please let us know if you are facing this issue for all video formats or for only a few of them.

Regards,

Abhishek Seth.

konrad79AuthorCorrect answer

Inspiring

Since my last windows update yesterday, Bridge creates the thumbnails correct again. Maybe it was because of that.

Before the filetype with problems in the thumbnail generation were MP4, MOV an MPEG.

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