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Known Participant
December 1, 2023
Question

Problem renaming files. Bridge will not accept names that are pasted into the file.

  • December 1, 2023
  • 1 reply
  • 426 views

I am copy/pasting names provided by a client into thumbnails in Adobe Bridge.

Every so often, Bridge refuses to accept a file name and I get the following message:

"This file cannot be renamed (my file name) because the name contains characters reserved by the system. Please choose a different name."

 

The only characters in the names are letters (upper and lower case), numbers and underscores. Nothing else.

 

What's more, if I type in the name (instead of pasting it) Bridge accepts the name. Finally, if I reboot Bridge, it accepts the pasted names for a few files and then the problem starts again.

Looks like a bug to me.

 

Any suggestions?

Thanks.

D.

 

This topic has been closed for replies.

1 reply

Adobe Employee
December 12, 2023

Hi @Dinarius ,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • File Names for which this issue occured.

Please share the video recording of the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

DinariusAuthor
Known Participant
December 13, 2023

Hi,

 

The problem has gone away. It may have been related to the way I was copying file names from a Word document. If I click on the filename to highlight it and then copy it, I have a problem. But, if I drag the cursor across the name and then copy it, I have no problem.

 

Thanks.

 

D.