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I have a couple of folders of images stored on a Synology DS1815+ NAS and the file names have changed on them all by themselves. Here's a sample of what the new name looks like: 2TPN8Q~4.CR2
In order to bring those image files to a useable name, I used Bridge CC to rename the files and it didn't seem to work. When looking at those files in Bridge they aren't renamed. But when I go to Windows 10 File Explorer and look at the files, they have the correct rename file name there. Here's a sample of how that renamed file in Windows Explorer looks: 06132018_0001
How is it possible that Bridge CC can see a different file name than Windows File Explorer? And why won't Bridge CC show the correct file name?
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Hi ToddQuam,
Please reset Bridge preferences and purge cache for the files causing issues.
Let us know if the issue persists.
Regards,
Abhishek Seth.
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Also be sure to check for any firmware updates to your NAS, that could be causing problems.