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Inspiring
December 16, 2016
Answered

Star rating and batch rename no longer work in Bridge

  • December 16, 2016
  • 2 replies
  • 1381 views

As of about 3 days ago, batch rename and the star rating system stopped working in Bridge (2017 7.0.0.93 x64). Are these problems related? Any ideas on how can I fix this? I can't sort, rate and rename my photos. Very frustrating. I've restarted twice, and purged the cache.

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Ok. How do I do that, and why did that change?


    I would suggest you get in touch with Microsoft regarding this issue they will help you out by correcting the permissions. If in case you still face the same issue even after repairing the permissions, feel free to reply to this post.

    2 replies

    Participant
    October 29, 2022

    I am getting a complete crash of Bridge when I try to batch rename. I am NOT using a Windows based system. I am on a Macbook M1 Pro. I got the same error using OS 12.x as I do now in OS Ventura (13.0) VERY, VERY FRUSTRATING as I used Bridge for this purpose more than anything!

    PECourtejoie
    Community Expert
    Community Expert
    December 20, 2016

    Hello, what is the platform you are using, Mac, PC? is it the case on every folder, or only one? you are not trying to edit files on a DVD, or a CD?

    BCNisly86Author
    Inspiring
    December 20, 2016

    Hi - using PC on Windows 10. I'm editing the files on a secondary internal hard drive that is dedicated to my photo files. I have been using that same drive for the past 5 years and this is the first time I've had this problem. It is the same for every folder. My work-around has been to move the files I want to process to drive C, sort, rename and process them, then move them back to my photo drive. So after I posted this problem, I realized that it's more than the rating system that doesn't work - it's anything that writes data to the hard drive (renaming, camera raw processing - sidecar files, exporting JPGs...). I get a write permission error when trying to save out of ACR to that drive, but I can create folders, rename files, move files, etc. when using Windows Explorer.

    PECourtejoie
    Community Expert
    Community Expert
    December 20, 2016

    Then if ACR also has an issue, there is a permission corrupted for that disk.

    You should google how to fix it , as I know the Mac way, but not the PC way.