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I got an update for ACR (CS6) today and installed it. Suddenly, EVERY time I open Bridge or return to it from another page, it starts thumbnailing my images from scratch. We're talking hundreds of images in this folder. This is new. It did not do this yesterday. What is going on and how do I fix it. If I leave bridge (even if it's still open) and I go back to Bridge, it starts doing the thumbnail extractions all over again and THEN starts on the full size extractions all over again. The result is that all of Photoshop has slowed to a crawl. This is the second time in a month that an update has caused new problems that did not exist before. It's beyond frustrating.
that's cute. I just sat through 10 minutes of full size extractions counting down. it got to zero and STARTED AGAIN. Okay, guys, what's going on? I have 50 gb of images from Asia I need to process. I truly don't have time for this. And the thumbnail extractions just started over again.
Message title was edited by: Brett N
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Omke Oudeman wrote:
The saved 100 % image in the cache folder Full is about half the size in MB compared to open in PS and save as max (12) quality jpeg.
Just to note that a jpeg saved at 12 increases the file size three to four times over what it is at quality 10. The jury out whether one can see the difference. Also do not save at quality 7 as it has a funky compression sampling technique.
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Curt Y wrote:
Also do not save at quality 7 as it has a funky compression sampling technique.
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Do you see those problems saving at quality 8? I bounce between using 7 and 8 for smaller, lower quality jpegs
btw... a bit of a dumb question but how do you set up to highlight a quote from a previous reply?
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What exactly, happens if you uncheck 'keep 100% previews in cache?' What is the downside. We're talking views, aren't we? How would that affect the actual image you have on your hard drive. Or am I totally misunderstanding something here? Why and how on earth would you or can you use these previews as a backup?
Curt Y wrote:
Omke Oudeman wrote:
The saved 100 % image in the cache folder Full is about half the size in MB compared to open in PS and save as max (12) quality jpeg.
Just to note that a jpeg saved at 12 increases the file size three to four times over what it is at quality 10. The jury out whether one can see the difference. Also do not save at quality 7 as it has a funky compression sampling technique.
And, as you can see, I found the icon (on top) to quote the previous message. It all looks somewhat like wordpress. I should have realized.
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Do you see those problems saving at quality 8? I bounce between using 7 and 8 for smaller, lower quality jpegs
I thought this problem with jpeg 7 (or was it six?) was solved long ago?
However, when it comes to small files I prefer SFW for really small sized, but still quality on screen.
And in normal jpeg environment, When it comes to smaller file size I prefer resizing the image itself to smaller dimensions and higher quality jpeg then larger dimensions and lower quality jpeg ![]()
And now we seem to really getting Off Topic… ![]()
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Omke Oudeman wrote:However, when it comes to small files I prefer SFW for really small sized, but still quality on screen.
And in normal jpeg environment, When it comes to smaller file size I prefer resizing the image itself to smaller dimensions and higher quality jpeg then larger dimensions and lower quality jpeg
And now we seem to really getting Off Topic…
Yes we are. Sorry. I was just curious. But I am especially interested in the matter of checking to save the 100% image in the cache since I think that relates directly to this whole subject of regeneration and whether it is simply better to save metadata in the database rather than as sidecar files that trigger the regeneration.
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What exactly, happens if you uncheck 'keep 100% previews in cache?' What is the downside. We're talking views, aren't we? How would that affect the actual image you have on your hard drive. Or am I totally misunderstanding something here?
Keep 100 % previews in Cache is useful if you are comparing files back and forward or later on. At least that is my believe. Never tested it myself but having deselected this option it would mean you always would have to wait for the 100 % to build every time you click on the image.
And it does not affect the actual image, I was just answering Station Two about his escape route in case of Back Up problems, to me the Cache previews are not useful at all other then use in Bridge.
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But I am especially interested in the matter of checking to save the 100% image in the cache since I think that relates directly to this whole subject of regeneration and whether it is simply better to save metadata in the database rather than as sidecar files that trigger the regeneration.
Can't imagine those things are related. 100 % preview is a pure Bridge action and whether you've set this to save always or not, the 100 % build only starts at your command like Robert described in an earlier post.
A side car file or the central database are different animals, containing metadata set in Bridge and ACR settings, no cache data for previews ![]()
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I deleted <full> and deliberately set 100% then opened one file in a folder of only 4 imagers. The <full> folder rebuilt and the preview, present.
I then unchecked the 100% provision, went to another folder which has images which would have appeared in the deleted folder, opened one up. There was a momentary pause where the image was slightly blurred, then cleared. Checking <full> showed still only the first image from the 4 image folder.
So, my conclusion is if not checked, you won't get 100% preview...maybe!
Why maybe? Because an earlier test with !00% checked was not generating new images in <full>
Message was edited by: Hudechrome
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Boy, this sounds like one of those cases where it's best to just leave things where they are. The reason I thought the 100% and regeneration might be linked is it takes SOOO long for the 100% file preview for a large image and I figured if I was going to have to wait out continual regenerations (it eventually does stop but starts again if I go back to that folder), it would just speed things up. I am talking, here, of my experience BEFORE I reverted back to RAW 7.2.
Hudechrome wrote:
I deleted <full> and deliberately set 100% then opened one file in a folder of only 4 imagers. The <full> folder rebuilt and the preview, present.
I then unchecked the 100% provision, went to another folder which has images which would have appeared in the deleted folder, opened one up. There was a momentary pause where the image was slightly blurred, then cleared. Checking <full> showed still only the first image from the 4 image folder.
So, my conclusion is if not checked, you won't get 100% preview...maybe!
Why maybe? Because an earlier test with !00% checked was not generating new images in <full>
Message was edited by: Hudechrome
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ycardozo wrote:
What exactly, happens if you uncheck 'keep 100% previews in cache?' What is the downside. We're talking views, aren't we? How would that affect the actual image you have on your hard drive.
With "Keep 100% Previews in Cache" checked in Preferences > Cache and "Generate 100% Previews not checked, Bridge will retain the 100% previews you've caused Bridge to generate by using zoom or loupe. This can provide faster display later if you zoom our use loupe on those images again. So if you are comparing two images with the loupe, leave those images for other Bridge activity, then return to view or zoom on them later, having the 100% preview in cache can speed up the second and subsequent full-res viewing. If your zoom or loupe operations ore mostly one off, then it seems unlikely that checking "Keep 100% Previews in Cache" in preferences would be worth the disk space. OTOH, if you have plenty of disk space on the disk Bridge is using for its cache, then why not set the preference to retain them This suggestion presumes you are using 7.2. You would not want those 100% previews in cache to be repeatedly regenerated if you are experiencing the regeneration problem.
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ycardozo wrote:
Boy, this sounds like one of those cases where it's best to just leave things where they are.
Good idea for now. No need to advance beyond 7.2 until your work would benefit from something in a newer release (acr or ps-cc). Perhaps by then the Bridge bug will have been fixed.
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Well, that sucks bilge water!
I ran a 100% check in Bridge and sure enough, it showed up in <full> and stayed there after exiting Bridge.
But that still doesn't explain whay suddenly Bridge stopped buiding/saving 100% earlier (before deleting <full> from the Cache folder or why only 29 folders max in <full> before deleting.
I don't see similar provisions on the drives where the files are actually stored, even though there is a cache there.
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There is a catch to Cache. It's there on one of my drives (other than C) but not on another. What I see mostly is two files labeled BridgeCache and BridgeCacheT.
Something wrong here. The main difference between Drive I and Drive J (the Edit Drive) is when I upload files from the card reader to Drive J, I use Bridge to go get them. Drive E gets images by simply drag and drop from a number of sources including J.
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I cannot locate reference now, but I recall from some time ago -- cs4? -- that 100% previews were not saved in folders with image files (so those image folders would have cache files BridgeCache and BridgeCacheT, which I think correspond to cache folders in 1024 and 512, but no BridgeCacheF or full).
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What I see mostly is two files labeled BridgeCache and BridgeCacheT.
Those files are only generated when you have set Bridge prefs to automatically 'Export Cache To Folders When Possible'.
I long time ago stopped using this option for reason of incompatibility between different version and later on due to a rare bug with the CacheT file being overwritten (or not, forgot about it).
Come to think of this, there are two possible ways to achieve this. The first mentioned above in the Bridge preferences Cache section and the oldest has always been available in the menu Tools / Cache and today still is (the lay out has been different to my recollection - I believe already in the File Browser that came with PSCS 1- but the result is the same).
Build and export cache it is called. By default the option to 'Export Cache To Folders' (for some odd reason most of those commands using capitals for each word…) is set to on but also the option to build 100 % previews cab be checked.
While both options are not very clear about what happens with the 100% previews it is to be assumed that when having checked this option also the data from the folder 'full' is possible to be part of the Cache and CacheT files (by default hidden files)
I also remember that in the past having used the option for exported cache it was very hard to define the amount of files that fitted on a CD because the hidden files where not counted in the total file size, hence the initial folder did not fit on 1 CD due to those hidden files that could grow very large.
Come to think of it, I have had nothing but trouble from the exported cache options, so I definitively will not use them ever again ![]()
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That is exactly the issue. I figured if bridge wasn't having to do 100% previews then if I had a regeneration problem upon updating the program, it would be one less thing for it to grind through. I certainly have enough hard drive space...and RAM. On the other hand, I just learned of a way to view images easily that would involve needing those 100% previews. So, there I am back where I started. As for the cloud, I already know of one tool I would really, really like to have. So all of this is because I am seriously considering jumping to the cloud. But not if it brings back the regeneration problem.
Ack, blurg and all that. Bottom line is adobe needs to fix this.
Robert Shomler wrote:
ycardozo wrote:
What exactly, happens if you uncheck 'keep 100% previews in cache?' What is the downside. We're talking views, aren't we? How would that affect the actual image you have on your hard drive.
With "Keep 100% Previews in Cache" checked in Preferences > Cache and "Generate 100% Previews not checked, Bridge will retain the 100% previews you've caused Bridge to generate by using zoom or loupe. This can provide faster display later if you zoom our use loupe on those images again. So if you are comparing two images with the loupe, leave those images for other Bridge activity, then return to view or zoom on them later, having the 100% preview in cache can speed up the second and subsequent full-res viewing. If your zoom or loupe operations ore mostly one off, then it seems unlikely that checking "Keep 100% Previews in Cache" in preferences would be worth the disk space. OTOH, if you have plenty of disk space on the disk Bridge is using for its cache, then why not set the preference to retain them This suggestion presumes you are using 7.2. You would not want those 100% previews in cache to be repeatedly regenerated if you are experiencing the regeneration problem.
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ycardozo wrote:
Ack, blurg and all that. Bottom line is adobe needs to fix this.
Should have fixed it long ago. Adobe's had higher priorities recently: finding new ways to get paid.
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Anyone with the bug tried CC yet?
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If no one else has...I'm going to a friend's office tomorrow (Wednesday). He has windows 7 and I am bringing my own CR2 Raw files (Canon 7D) to see what happens. It would be a better test, though, if someone who actually has the problem then installs the cloud to see if that fixes it. But I am curious to see what happens. Meanwhile, not everyone is affected. I have a friend on Win7 but shooting with Nikon who upgraded to 7.3 with no problems.
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I suspect it depends on individuals' workflow habits, and the sort of setting they regularly employ, more than computer specs. I can't prove that, it's just a gut instinct from 20+ years of computer troubleshooting.
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Well, let me share with all of you my incredible experience just now with Adobe technical help. I called. I waited on hold for 30 minutes. I wound up with (as expected) some chap in India. He didn't have a clue. He got his supervisor, who said he would transfer me to their 'photoshop specialist.' I then spent another 20 or 30 minutes trying to explain the thumbnail regeneration bug. At some point during this, I discovered he did not know what an .xmp file or a sidecar file was. I was also told by one of the several people I bounced around that all of Adobe's customer service and technical help is now in India.
Oh yes, I was also told they are so backed up with calls now because ... wait for it ... the cloud was just activated yesterday. Um, so what have people who downloaded the program, say, three weeks ago, get? A ghost perhaps? Casper the friendly maybe? My friend who installed the cloud then promptly went to Ireland so I can't ask him. I will ask my guys at the office I plan to visit tomorrow.
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Be careful of your termanology. CS6 has been available on the Cloud for over a year. So the "cloud" just means it is a subscription service. CC on the other hand is PS version 14.x which was just introduced at 11PM EDT on June 17.
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I discovered he did not know what an .xmp file or a sidecar file was.
If you would have told him that this meant eXtra Money Possibility you might have had more luck…
![]()
But seriously, it may be all hard working and nice people out there but the result you described seems common practice. I doubt it would be different in the 'western world', Adobe Apps are that much complicated that any call centre can't answer to anything else then the most obvious common problems I'm afraid.
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Then what is the purpose of a technical support department. In the past, when I could actually get someone in the US, my questions...many of them far less complicated than understanding what a RAW file and it's metadata is...were answered. This is unacceptable. As for cloud vs CC. Again, how would I ever know there is a difference? I am NOT a tech person, nor am I supposed to be. I have said this before (when talking about computers, actually) and I will say it again. I am not asked to tear my car apart in these days of complicate parts. There are competent (more or less) repair shops for that. Why am I, someone without any technical education, someone who grew up BEFORE electric typewriters, supposed to be able to dis-assemble my computer or understand the more complicated inner workings of something as complicated as Photoshop. That is what Adobe is supposedly paying people (now in India and who knows here, but apparently, not in the western world) to do for us. If there is a difference between 'cloud' and CC, I sure wasn't aware and, frankly, none of those dozens of emailed spam ads I've been peppered with has sought fit to explain.
Maybe the bug is fixed, now that CC is actually here. And would one of you please tell me what the difference is. What exactly have people been using "on the cloud?" Curt Y, are you saying what was released on the 17th is a totally different program? Not even an update but as different as CS6 was from CS5?
Omke Oudeman wrote:
I discovered he did not know what an .xmp file or a sidecar file was.
If you would have told him that this meant eXtra Money Possibility you might have had more luck…
![]()
But seriously, it may be all hard working and nice people out there but the result you described seems common practice. I doubt it would be different in the 'western world', Adobe Apps are that much complicated that any call centre can't answer to anything else then the most obvious common problems I'm afraid.
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ycardozo wrote:
Curt Y, are you saying what was released on the 17th is a totally different program? Not even an update but as different as CS6 was from CS5?
Yes, CC which was released on the 17th is officially version 14. CS6 was version 13 and so forth. But they do not call in CS7 they call in CC, I know that is confusing, but since they will have continual updates now the version nomenclature is probably out the window.
But from what I have seen in this post the issue is not what version of PS is used, it is the version of Camera Raw. And here again we get fuzy as ACR 8.1 for CS6 is slightly different than ACR 8.1 for CC.
If would be nice if people were competent in their chosen field. However, from my decades of living I find it increasingly a problem to find workers that can fix problems or do a construction job without input from me the uneducated.
And has this issue been presented to the Camera Raw forum? Not this thread as it is way too long for anyone to read, but a short summary of what triggers the problem as is now suspected. Jeff Schewe is a major force in writing camera raw.
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