Trouble with installing bridge.

[jhenrysphoto]

Can someone assist me with installing bridge. Everytime I try to install bridge it stops and says "Save your work close the following programs before continuing." But I have nothing to save or close. I am trying to open bridge but it wont open and it ask me to install it first. Can anyone give me advice on what would be the next step? Thanks!

[gary_sc]

Have you tried restarting? 

Meanwhile, what is your OS — it would help if the restart is insufficient.

[colins83725368]

Hi, Gary.  Thanks for trying to help.

Yes, I have tried a restart.  I am using Windows 11 64 bit.

I read one of your advice messagess to another user in difficulty and you were talking about permission from Apple.  I saw your screenshot but my Privacy & Security window looked very different so I failed to find anything that made sense to me.

Maybe you can suggest another idea or clarify the Apple Permission idea.

Regards

Colin

[colins83725368]

Hi, Gary,

A bit more information.

As Find was working about 4 weeks ago but now does not work since the last update, could there simply be a bug in the last update?

Colin

[gary_sc]

HI Colin,

I'm really sorry, but my knowledge of the Windows system is worthless (I've been using the Mac since 1985). 

Hopefully, one of the Windows experts will pop in here to help. I do not know if it might make a difference, but you may wish to add which version of Bridge you are using. 

Can you look in the Windows Task Manager to see if there is a current open Bridge application and shut that off from there? That's about the only thing I can think of.

I'm sorry I cannot help more, good luck.

[colins83725368]

Hi, Gary,

My Bridge version is 14.1.2.300.

I don't know how it has happened but my problem title was Find but somehow it has changed to Trouble installing Bridge.

Thank you for trying to help.

Regards,

Colin

[gary_sc]

Hi Colin, 

Yes, I did find your "Find" thread. I had responded to it, but somehow, you showed up here. Since I have no idea what took place, let's just leave this as is. 

I did repond to your Find problem and left a response there. Please go back to that thread and leave this one alone.

Here's your original thread:

https://community.adobe.com/t5/bridge-discussions/find/td-p/14834716