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Camerai
Camerai
Inspiring
January 24, 2020
Answered

Viewing images from external drive in Bridge

  • January 24, 2020
  • 5 replies
  • 3543 views

I tried to find a problem similar to this, but have not found one.

I updated my Bridge to 2020, and now I cannot view my images from my external drive. The extrnal drive shows, but the images don't. The external drive and the images appear in Finder. Images also do not appear in the earlier version either. Wasted a lot of time on this. ;-( . 

 

Please let me know how to rectify this. The images obviously are there. 

 

Terry

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at Adobe Support Community]

    This topic has been closed for replies.
    Correct answer Camerai

    Solved:

     

    Go to System Preferences/Security and Privacy/Files and Folders

    Under Adobe Bridge I had all of them checked except 'removable volumes'. Once I checked that, the images and data appeared in Adobe Bridge.

     

    Hope this helps others. 

     

    Cheers!

    Terry

    5 replies

    B
    Barb Tourtillotte
    Participating Frequently
    July 8, 2020

    I am having the same problem where Bridge cannot recognize PSD files in my externals.  I am not seeing a Files and Folders option under Security and Privacy.  Any help appreciated!   Barb

     

    gary_sc
    gary_sc
    Community Expert
    July 8, 2020

    Hi Barb,

     

    Which OS are you on? And specifically, which version of Bridge you are using (what number)?

     

    Thanks

    B
    Barb Tourtillotte
    Participating Frequently
    July 8, 2020

    Mojave 10.14.6.       CC bridge. 10.1.0.163

    M
    MA28
    New Participant
    July 6, 2020

    Thanks Terry for that information, it took me a long time trying to sort this problem out on my own.

    T
    toreo32775237
    New Participant
    January 28, 2020

    Thanks Terry!  That  was an easy fix.

     

    Camerai
    CameraiAuthor
    Inspiring
    January 28, 2020
    Glad it worked for you too!

    Terry
    MegJi
    MegJi
    New Participant
    May 28, 2020

    Thanks Terry, it worked for me

    Thanks!

    Camerai
    CameraiAuthorCorrect answer
    Inspiring
    January 25, 2020

    Solved:

     

    Go to System Preferences/Security and Privacy/Files and Folders

    Under Adobe Bridge I had all of them checked except 'removable volumes'. Once I checked that, the images and data appeared in Adobe Bridge.

     

    Hope this helps others. 

     

    Cheers!

    Terry

      F
      francogori
      New Participant
      October 26, 2020

      Yes,Yes,Terry

       

      Thanks to you the problem is solved.

      Simple and effective.

      Grateful greetings,

       

      Franco Gori 

      gary_sc
      gary_sc
      Community Expert
      January 24, 2020

      Hi Terry,

       

      Without even asking you also have Catalina on your Mac. Correct?

       

      The problem is Catalina, to help protect from invasion, Apple made permission hurdles all over the place and Bridge seems to be particularly vulnerable. You need to "bless" your external drive's permissions to make it available to Bridge. Currently the drive's permissions are "read-only." It needs to be changed to "read & write."

       

      Here are a link for what to do and how.

       

      Enable permissions to access the folder | macOS 10.15 Catalina

       

      or this:

       

      Basic troubleshooting steps to fix issues in Lightroom Classic

       

      or this,

       

       

      https://www.pandasecurity.com/en/support/card?id=700079

       

       

      If any one of these is helpful, please let us know which one

      Camerai
      CameraiAuthor
      Inspiring
      January 25, 2020

      Thank you Gary for your quick response. I have tried each of them, and the problem still exists. I have uninstalled, reinstalled, restarted, etc. and nothing seems to work. It was find before I updated (like 2 hours ago!). 

       

      Any other suggestions? And yes it is Catalina.

       

      Cheers,

      Terry

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